Customer Service

APOLOGIZE
APPRECIATE
ASKQUESTIONS
ASSSIST
COMMUNICATE
CONVENIENCE
EASY
EMPATHIZE
ENGAGE
FEEDBACK
FOCUS
GREET
IMPROVE
LISTEN
SATISFY
SERVICE
SMILE
THANK
VALUE
YES

Although there are many ways to make every bookstore customer's experience great, the terms hidden in the puzzle below help to ensure it happens with EVERY customer EVERY time!!

Try to find all 20 words on this board.

E W R K F F O Q T L V U T T L
E I T R E N Q Q A A O G L F W
V G S M I L E O O J K S E E F
K R F N C O M M U N I C A T E
K E S T O N I K A F D S S E E
H E S I N I M H M X S Y E T D
E T S I V M T Z D S S Z E A B
G N T N E P Y S I A I G C I A
A Z N E N R S S E H C S I C C
G K V T I O T X T U U S V E K
N W A S E V H A S C Q M R R U
E L L I N E P E O L V K E P B
Q J U L C M Y F S I T A S P M
Y G E I E E Z I G O L O P A N
G K Q R V X J I M O U L T I R
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Answer Key for Customer Service

X
Y
123456789101112131415
1# # # # # # # # # # # # # # #
2# # # # # # # # # # # # # # #
3# G S M I L E # # # K # # # F
4# R # N C O M M U N I C A T E
5# E # # O # # # A # # S # E E
6# E # # N I # H # # S Y E T D
7E T # # V M T # # S S Z E A B
8G # # N E P # S I A I # C I A
9A # # E N R # S E H # S I C C
10G # V T I O T # T U U # V E K
11N # A S E V # A S C Q # R R #
12E # L I N E P E O # # K E P #
13# # U L C M Y F S I T A S P #
14# # E # E E Z I G O L O P A #
15# # # # # # # # # # # # # # #
Word X Y Direction
APOLOGIZE  1414w
APPRECIATE  1414n
ASKQUESTIONS  88nw
ASSSIST  134sw
COMMUNICATE  54e
CONVENIENCE  55s
EASY  99ne
EMPATHIZE  514ne
ENGAGE  112n
FEEDBACK  154s
FOCUS  813ne
GREET  23s
IMPROVE  66s
LISTEN  413n
SATISFY  1313w
SERVICE  1313n
SMILE  33e
THANK  77ne
VALUE  310s
YES  713ne