Customer Service

APOLOGIZE
APPRECIATE
ASKQUESTIONS
ASSSIST
COMMUNICATE
CONVENIENCE
EASY
EMPATHIZE
ENGAGE
FEEDBACK
FOCUS
GREET
IMPROVE
LISTEN
SATISFY
SERVICE
SMILE
THANK
VALUE
YES

Although there are many ways to make every bookstore customer's experience great, the terms hidden in the puzzle below help to ensure it happens with EVERY customer EVERY time!!

Try to find all 20 words on this board.

V E M P A T H I Z E N G A G E
B A T H A N K S U C O F P O G
U P S A P O L O G I Z E K A J
S P M K C M D E R B N E U O L
Q R I V Q I P M E T J D S A I
Q E L D Z U N Q E U V B E F S
S C E Y S A E U T G T A Y U T
R I H V E F V S M W B C F N E
S A S S S I S T T M H K S H N
N T X E V O R P M I O D I E X
P E C N E I N E V N O C T U M
S I K S M N S H A S C N A L C
C S L H Q L E C I V R E S A V
B Y M C N C O V V P P G K V Z
V G L M B I X T K H O H V L N
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Answer Key for Customer Service

X
Y
123456789101112131415
1# E M P A T H I Z E N G A G E
2# A T H A N K S U C O F # # #
3# P S A P O L O G I Z E # # #
4# P M K C # # # R # # E # # L
5# R I # Q I # # E # # D S # I
6# E L # # U N # E # # B E # S
7# C E Y S A E U T # # A Y # T
8# I # # # # # S M # # C F # E
9# A S S S I S T T M # K S # N
10# T # E V O R P M I O # I E #
11# E C N E I N E V N O C T U #
12# # # # # # # # # # # N A L #
13# # # # # # E C I V R E S A #
14# # # # # # # # # # # # # V #
15# # # # # # # # # # # # # # #
Word X Y Direction
APOLOGIZE  43e
APPRECIATE  22s
ASKQUESTIONS  88se
ASSSIST  29e
COMMUNICATE  1211nw
CONVENIENCE  1111w
EASY  77w
EMPATHIZE  21e
ENGAGE  101e
FEEDBACK  123s
FOCUS  122w
GREET  93s
IMPROVE  1010w
LISTEN  154s
SATISFY  1313n
SERVICE  1313w
SMILE  33s
THANK  32e
VALUE  1414n
YES  137n