Customer Service

APOLOGIZE
APPRECIATE
ASKQUESTIONS
ASSSIST
COMMUNICATE
CONVENIENCE
EASY
EMPATHIZE
ENGAGE
FEEDBACK
FOCUS
GREET
IMPROVE
LISTEN
SATISFY
SERVICE
SMILE
THANK
VALUE
YES

Although there are many ways to make every bookstore customer's experience great, the terms hidden in the puzzle below help to ensure it happens with EVERY customer EVERY time!!

Try to find all 20 words on this board.

B W P X Y H E F A U C E L P I
F B B P X B U J V U D G X J T
U P S I P N L D A T D A E J I
G V M N H W A T E E R G L K Y
V R I C O N V E N I E N C E V
S J L O L I M P R O V E M T X
S K E M D E T T N T I P Y A U
E N G M A H Z S S R A E F I L
Q E F U A B S I E T S O S C R
E T I N M Z S A H U C J I E G
U S K I U S S I N U Q H T R W
X I U C S Y Z T S K E K A P F
P L R A S E E C I V R E S P Y
A Y N T P E Z I G O L O P A Q
H J F E E D B A C K H O Y I Z
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Answer Key for Customer Service

X
Y
123456789101112131415
1# # # # # # E # # # # E # # #
2# # # # # # U # # # # G # # #
3# # S # # # L # # # # A # # #
4# # M N # # A T E E R G # # #
5# # I C O N V E N I E N C E #
6# # L O # I M P R O V E M T #
7# # E M # # T # # T # P Y A #
8# N # M # H # S S # A E F I #
9# E # U A # # I E T S O S C #
10# T # N # # S A H U C # I E #
11# S K I # S S I # U Q # T R #
12# I # C S Y Z # S # # K A P #
13# L # A # E E C I V R E S P #
14# # # T # E Z I G O L O P A #
15# # F E E D B A C K # # # # #
Word X Y Direction
APOLOGIZE  1414w
APPRECIATE  1414n
ASKQUESTIONS  88nw
ASSSIST  413ne
COMMUNICATE  45s
CONVENIENCE  55e
EASY  99sw
EMPATHIZE  145sw
ENGAGE  126n
FEEDBACK  415e
FOCUS  138sw
GREET  124w
IMPROVE  66e
LISTEN  213n
SATISFY  1313n
SERVICE  1313w
SMILE  33s
THANK  77sw
VALUE  75n
YES  137sw