MALCOLM BALDRIGE NATIONAL QUALITY AWARD

ANALYSIS
COMMERCE
CUSTOMER
DEVELOPMENT
HUMANRESOURCE
IMPROVING
INFORMATION
LEADERSHIP
MANAGEMENT
MARKET
OBJECTIVES
PERFORMANCE
PRACTICES
QUALITY
RESULTS
STRATEGIC
STRATEGY
VISION

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Word	X	Y	Direction
ANALYSIS	14	8	s
COMMERCE	11	19	w
CUSTOMER	11	19	e
DEVELOPMENT	11	11	nw
HUMANRESOURCE	11	11	sw
IMPROVING	17	2	w
INFORMATION	13	9	s
LEADERSHIP	9	10	ne
MANAGEMENT	15	7	s
MARKET	15	7	e
OBJECTIVES	11	14	nw
PERFORMANCE	11	11	s
PRACTICES	6	6	e
QUALITY	16	6	s
RESULTS	7	15	nw
STRATEGIC	10	12	nw
STRATEGY	15	4	w
VISION	5	11	s