MALCOLM BALDRIGE NATIONAL QUALITY AWARD

ANALYSIS
COMMERCE
CUSTOMER
DEVELOPMENT
HUMANRESOURCE
IMPROVING
INFORMATION
LEADERSHIP
MANAGEMENT
MARKET
OBJECTIVES
PERFORMANCE
PRACTICES
QUALITY
RESULTS
STRATEGIC
STRATEGY
VISION

Presentation lesson learned

Try to find all 18 words on this board.

H U A Z P M Q O I Z A Z O W C C U Z O P
B D K B W Q T T Z O U Q A A L R K X M G
T T E V C I E N J T O Q I T A H K V S D
Y B X J P L K A M J P H O P J D B F E J
O O N U H E R R V E X M C U G N Y I C B
C N C K Q U A L I T Y D Y W B D H J R F
S F K M N K M A N A G E M E N T M R E Q
Z R M L N O J A N A L Y S I S H Y X M C
E B A Q V K I I N F O R M A T I O N M O
D K M S T L U S E R W D F D Q V E T O D
Z W R V E C Y Y I P E R F O R M A N C E
T Y A R L N Q M R V V S B R J D Y Z U X
D G T Z V Q O A E X T J O A H L P E S F
E E E Q B O C L L R E O H U T X K S T T
O T W A R T O P A C C Y C O R M T N O M
V A D H I P A T T T I B U U S C W Y M F
V R R C M G E I M P R O V I N G E C E W
O T E E O G V L Y Q B U C S F R K J R W
T S N S I E P W C N X A H G Q D C D K M
Z T I C S O R L E A D E R S H I P R X G
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Answer Key for MALCOLM BALDRIGE NATIONAL QUALITY AWARD

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Y
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1# # # # # # # # # # # # # # # # # # # #
2# # # # # # T # # # # # # # # # # # # #
3# # # # # # E # # # # # # # # # # # # #
4# # # # # # K # # # # # # # # # # # E #
5# # # # H # R # # # # # # # # # # # C #
6# # # # Q U A L I T Y # # # # # # # R #
7# # # # N # M A N A G E M E N T # # E #
8# # # # # O # A N A L Y S I S # # # M #
9# # # # # # I I N F O R M A T I O N M #
10# # # S T L U S E R # D # # # # # # O #
11# # # # # # # # I P E R F O R M A N C E
12# Y # # # # # # R V # S B # # # # # U #
13# G # # # # # A E # T J O # # # # # S #
14# E # # # # C L # R E # # U # # # # T #
15# T # # # T O # A C # # # # R # # # O #
16# A # # I P # T T # # # # # # C # # M #
17# R # C M # E I M P R O V I N G E # E #
18# T E E # G V # # # # # # # # # # # R #
19# S N # I E # # # # # # # # # # # # # #
20# T # C S # # L E A D E R S H I P # # #
Word X Y Direction
ANALYSIS  88e
COMMERCE  1911n
CUSTOMER  1911s
DEVELOPMENT  1111sw
HUMANRESOURCE  1111se
IMPROVING  817e
INFORMATION  99e
LEADERSHIP  820e
MANAGEMENT  77e
MARKET  77n
OBJECTIVES  1411sw
PERFORMANCE  1111e
PRACTICES  1011sw
QUALITY  66e
RESULTS  1010w
STRATEGIC  1212sw
STRATEGY  219n
VISION  1012nw