MALCOLM BALDRIGE NATIONAL QUALITY AWARD

ANALYSIS
COMMERCE
CUSTOMER
DEVELOPMENT
HUMANRESOURCE
IMPROVING
INFORMATION
LEADERSHIP
MANAGEMENT
MARKET
OBJECTIVES
PERFORMANCE
PRACTICES
QUALITY
RESULTS
STRATEGIC
STRATEGY
VISION

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Word	X	Y	Direction
ANALYSIS	8	14	nw
COMMERCE	20	10	n
CUSTOMER	11	19	w
DEVELOPMENT	11	11	e
HUMANRESOURCE	11	11	ne
IMPROVING	19	10	nw
INFORMATION	9	13	n
LEADERSHIP	14	11	s
MANAGEMENT	7	15	n
MARKET	7	15	nw
OBJECTIVES	9	11	ne
PERFORMANCE	11	11	s
PRACTICES	11	10	nw
QUALITY	6	16	w
RESULTS	10	12	s
STRATEGIC	12	10	e
STRATEGY	14	17	w
VISION	12	11	s