Performance Criteria

ANALYSIS
BESTPRACTICES
BUSINESSRESULTS
COMMERCE
CUSTOMERFOCUS
DEVELOPMENT
HUMANRESOURCEFOCUS
IMPROVING
INFORMATION
LEADERSHIP
MARKETFOCUS
OBJECTIVES
PERFORMANCE
PROCESSMANAGEMENT
QUALITY
STRATEGICPLANNING
STRATEGY
VISION

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Answer Key for Performance Criteria

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Word	X	Y	Direction
ANALYSIS	17	17	w
BESTPRACTICES	20	19	nw
BUSINESSRESULTS	19	19	w
COMMERCE	9	9	s
CUSTOMERFOCUS	5	5	s
DEVELOPMENT	16	14	nw
HUMANRESOURCEFOCUS	11	11	nw
IMPROVING	13	3	w
INFORMATION	16	20	w
LEADERSHIP	13	11	n
MARKETFOCUS	18	18	w
OBJECTIVES	6	6	s
PERFORMANCE	16	15	n
PROCESSMANAGEMENT	2	19	n
QUALITY	4	4	s
STRATEGICPLANNING	3	3	s
STRATEGY	18	17	n
VISION	15	13	n