Performance Criteria

ANALYSIS
BESTPRACTICES
BUSINESSRESULTS
COMMERCE
CUSTOMERFOCUS
DEVELOPMENT
HUMANRESOURCEFOCUS
IMPROVING
INFORMATION
LEADERSHIP
MARKETFOCUS
OBJECTIVES
PERFORMANCE
PROCESSMANAGEMENT
QUALITY
STRATEGICPLANNING
STRATEGY
VISION

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Answer Key for Performance Criteria

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Word	X	Y	Direction
ANALYSIS	17	17	w
BESTPRACTICES	20	17	n
BUSINESSRESULTS	19	19	n
COMMERCE	9	9	s
CUSTOMERFOCUS	5	5	s
DEVELOPMENT	14	14	n
HUMANRESOURCEFOCUS	11	11	nw
IMPROVING	3	2	e
INFORMATION	16	11	n
LEADERSHIP	17	13	n
MARKETFOCUS	18	18	n
OBJECTIVES	12	12	n
PERFORMANCE	8	20	e
PROCESSMANAGEMENT	8	20	n
QUALITY	19	19	w
STRATEGICPLANNING	3	3	s
STRATEGY	13	13	n
VISION	4	20	n