Performance Criteria

ANALYSIS
BESTPRACTICES
BUSINESSRESULTS
COMMERCE
CUSTOMERFOCUS
DEVELOPMENT
HUMANRESOURCEFOCUS
IMPROVING
INFORMATION
LEADERSHIP
MARKETFOCUS
OBJECTIVES
PERFORMANCE
PROCESSMANAGEMENT
QUALITY
STRATEGICPLANNING
STRATEGY
VISION

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Answer Key for Performance Criteria

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Word	X	Y	Direction
ANALYSIS	5	5	e
BESTPRACTICES	1	14	e
BUSINESSRESULTS	3	3	e
COMMERCE	17	17	w
CUSTOMERFOCUS	13	13	w
DEVELOPMENT	8	8	e
HUMANRESOURCEFOCUS	11	11	se
IMPROVING	18	6	w
INFORMATION	18	6	s
LEADERSHIP	10	18	w
MARKETFOCUS	4	4	e
OBJECTIVES	10	10	w
PERFORMANCE	20	19	nw
PROCESSMANAGEMENT	20	19	n
QUALITY	3	3	s
STRATEGICPLANNING	19	19	w
STRATEGY	9	9	w
VISION	5	16	e