Performance Criteria

ANALYSIS
BESTPRACTICES
BUSINESSRESULTS
COMMERCE
CUSTOMERFOCUS
DEVELOPMENT
HUMANRESOURCEFOCUS
IMPROVING
INFORMATION
LEADERSHIP
MARKETFOCUS
OBJECTIVES
PERFORMANCE
PROCESSMANAGEMENT
QUALITY
STRATEGICPLANNING
STRATEGY
VISION

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Answer Key for Performance Criteria

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Word	X	Y	Direction
ANALYSIS	5	17	n
BESTPRACTICES	3	20	e
BUSINESSRESULTS	3	19	n
COMMERCE	13	9	s
CUSTOMERFOCUS	17	5	s
DEVELOPMENT	14	8	s
HUMANRESOURCEFOCUS	11	11	ne
IMPROVING	12	20	n
INFORMATION	2	18	n
LEADERSHIP	1	13	n
MARKETFOCUS	4	18	n
OBJECTIVES	10	12	n
PERFORMANCE	8	2	e
PROCESSMANAGEMENT	8	2	s
QUALITY	3	19	e
STRATEGICPLANNING	19	3	s
STRATEGY	9	13	n
VISION	10	5	e