Performance Criteria

ANALYSIS
BESTPRACTICES
BUSINESSRESULTS
COMMERCE
CUSTOMERFOCUS
DEVELOPMENT
HUMANRESOURCEFOCUS
IMPROVING
INFORMATION
LEADERSHIP
MARKETFOCUS
OBJECTIVES
PERFORMANCE
PROCESSMANAGEMENT
QUALITY
STRATEGICPLANNING
STRATEGY
VISION

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Answer Key for Performance Criteria

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Word	X	Y	Direction
ANALYSIS	17	5	s
BESTPRACTICES	19	2	w
BUSINESSRESULTS	19	3	s
COMMERCE	9	13	e
CUSTOMERFOCUS	5	17	e
DEVELOPMENT	18	2	sw
HUMANRESOURCEFOCUS	11	11	sw
IMPROVING	13	5	w
INFORMATION	13	5	sw
LEADERSHIP	12	7	sw
MARKETFOCUS	18	4	s
OBJECTIVES	6	16	e
PERFORMANCE	2	19	n
PROCESSMANAGEMENT	2	19	ne
QUALITY	12	1	w
STRATEGICPLANNING	3	19	e
STRATEGY	7	14	n
VISION	17	3	w