Performance Criteria

ANALYSIS
BESTPRACTICES
BUSINESSRESULTS
COMMERCE
CUSTOMERFOCUS
DEVELOPMENT
HUMANRESOURCEFOCUS
IMPROVING
INFORMATION
LEADERSHIP
MARKETFOCUS
OBJECTIVES
PERFORMANCE
PROCESSMANAGEMENT
QUALITY
STRATEGICPLANNING
STRATEGY
VISION

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Answer Key for Performance Criteria

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Word	X	Y	Direction
ANALYSIS	17	5	w
BESTPRACTICES	20	3	sw
BUSINESSRESULTS	19	3	w
COMMERCE	5	7	e
CUSTOMERFOCUS	5	17	n
DEVELOPMENT	18	18	w
HUMANRESOURCEFOCUS	11	11	sw
IMPROVING	16	17	n
INFORMATION	16	17	w
LEADERSHIP	20	18	n
MARKETFOCUS	18	4	w
OBJECTIVES	12	10	nw
PERFORMANCE	18	8	s
PROCESSMANAGEMENT	1	4	s
QUALITY	5	16	ne
STRATEGICPLANNING	3	19	n
STRATEGY	3	19	e
VISION	17	18	nw