Customer Centric Behaviors

ACCURACY
AHT
CAPTIVATE
CHARM
CUSTOMER
EMPATHY
ENTHUSIASTIC
EXCEPTIONAL
GENUINE
INNOVATE
JARGON
LISTEN
LOSSMITIGATION
OWNERSHIP
PAR
PROBE
PROFESSIONAL
QUALITY
RAPPORT
RECAP
SYMPATHY
TEAM
TRUSTWORTHINESS
VALUE

Customer Service in Collections

Try to find all 24 words on this board.

T V V L A N O I T P E C X E N
P R O F E S S I O N A L T N Y
A Q U A L I T Y T D G H R Y I
R L O S S M I T I G A T I O N
T O E Q T I N U T E L R Q W V
R R N V E W N E T D J L Y N L
O E I E A A O A T S F C Y E O
P M U B M V V R K S A Z H R H
P O N O T I A D T R I P T S H
A T E R T V T L U H R L A H G
R S G P J W E C Z L I S P I W
E U A N P T C H A R M N M P W
C C I T S A I S U H T N E O W
A H X U A F Y H T A P M Y S G
P J A R G O N D B E U L A V S
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Answer Key for Customer Centric Behaviors

X
Y
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1T # # L A N O I T P E C X E #
2P R O F E S S I O N A L T # #
3A Q U A L I T Y # # # H # # #
4R L O S S M I T I G A T I O N
5T # E # T # N # # E # # # W #
6R R N # E W N E T # # # Y N #
7O E I E A # O A T # # C Y E #
8P M U B M # V R # S A # H R #
9P O N O # I A # T R I # T S #
10A T E R T # T # U H # L A H #
11R S G P # # E C # # I # P I #
12E U A # # # C H A R M N M P #
13C C I T S A I S U H T N E # #
14A # # # # # Y H T A P M Y S #
15P J A R G O N # # E U L A V S
Word X Y Direction
ACCURACY  613ne
AHT  114ne
CAPTIVATE  213ne
CHARM  712e
CUSTOMER  213n
EMPATHY  1313n
ENTHUSIASTIC  1313w
EXCEPTIONAL  141w
GENUINE  311n
INNOVATE  74s
JARGON  315e
LISTEN  1210nw
LOSSMITIGATION  14e
OWNERSHIP  144s
PAR  12s
PROBE  411n
PROFESSIONAL  22e
QUALITY  33e
RAPPORT  111n
RECAP  111s
SYMPATHY  1414w
TEAM  55s
TRUSTWORTHINESS  88se
VALUE  1415w