Customer Centric Behaviors

ACCURACY
AHT
CAPTIVATE
CHARM
CUSTOMER
EMPATHY
ENTHUSIASTIC
EXCEPTIONAL
GENUINE
INNOVATE
JARGON
LISTEN
LOSSMITIGATION
OWNERSHIP
PAR
PROBE
PROFESSIONAL
QUALITY
RAPPORT
RECAP
SYMPATHY
TEAM
TRUSTWORTHINESS
VALUE

Customer Service in Collections

Try to find all 24 words on this board.

S Z O X R D T E B O R P A N H
Y S F I P I H S R E N W O R T
M C E Y E T A V O N N I U E C
P A M N F P M Y A Z T M L M T
A P P E I N O G R A J A Y O C
T T A U X H V C G E N G N T G
H I T L N Z T I Q O C Y V S E
Y V H A C I T R I C C A M U N
N A Y V U I A T O A P H P C U
E T F O M P P A R W N X L G I
T E R S P E N U M Z T E A M N
S Z S O C E C H A R M S V W E
I O R X K C B Y T I L A U Q R
L T E L A N O I S S E F O R P
S N C I T S A I S U H T N E T
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Answer Key for Customer Centric Behaviors

X
Y
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1S # # # # # T E B O R P # N #
2Y S # # P I H S R E N W O R #
3M C E # E T A V O N N I # E #
4P A M N # # # # # # T # L M #
5A P P E I N O G R A J A # O #
6T T A U # H # # G E N # # T G
7H I T L # # T I # O C Y # S E
8Y V H A # # T R I # C A # U N
9N A Y V # I A T O A # # P C U
10E T # # M P P A R W # # # # I
11T E # S P E # U # # T E A M N
12S # S O C # C H A R M S # # E
13I O R X # C # Y T I L A U Q #
14L T E L A N O I S S E F O R P
15# # C I T S A I S U H T N E T
Word X Y Direction
ACCURACY  514ne
AHT  73n
CAPTIVATE  23s
CHARM  712e
CUSTOMER  149n
EMPATHY  33s
ENTHUSIASTIC  1415w
EXCEPTIONAL  314ne
GENUINE  156s
INNOVATE  123w
JARGON  105w
LISTEN  114n
LOSSMITIGATION  213ne
OWNERSHIP  132w
PAR  710e
PROBE  121w
PROFESSIONAL  1414w
QUALITY  1313w
RAPPORT  88sw
RECAP  95se
SYMPATHY  11s
TEAM  1111e
TRUSTWORTHINESS  88nw
VALUE  49n