Customer Service

COURTESY
DEDICATION
ENTHUSIASM
FOCUS
GREET
HELPFULNESS
KNOWLEDGEABLE
PATIENCE
RELIABILITY
SMILE
TEAMWORK
THANKYOU

qualities of Outstanding Customer Service

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Answer Key for Customer Service

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Word	X	Y	Direction
COURTESY	14	12	n
DEDICATION	3	4	s
ENTHUSIASM	2	2	e
FOCUS	9	6	se
GREET	7	7	s
HELPFULNESS	6	6	e
KNOWLEDGEABLE	8	8	nw
PATIENCE	8	6	se
RELIABILITY	6	6	s
SMILE	15	6	n
TEAMWORK	5	4	e
THANKYOU	6	14	e