Customer Service

COURTESY
DEDICATION
ENTHUSIASM
FOCUS
GREET
HELPFULNESS
KNOWLEDGEABLE
PATIENCE
RELIABILITY
SMILE
TEAMWORK
THANKYOU

qualities of Outstanding Customer Service

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Q

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Answer Key for Customer Service

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Word	X	Y	Direction
COURTESY	4	2	e
DEDICATION	10	15	w
ENTHUSIASM	14	14	w
FOCUS	10	7	se
GREET	9	9	w
HELPFULNESS	10	10	n
KNOWLEDGEABLE	8	8	se
PATIENCE	10	8	nw
RELIABILITY	10	10	w
SMILE	10	1	e
TEAMWORK	14	10	n
THANKYOU	2	10	n