Customer Service

COURTESY
DEDICATION
ENTHUSIASM
FOCUS
GREET
HELPFULNESS
KNOWLEDGEABLE
PATIENCE
RELIABILITY
SMILE
TEAMWORK
THANKYOU

qualities of Outstanding Customer Service

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Answer Key for Customer Service

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Word	X	Y	Direction
COURTESY	2	12	n
DEDICATION	13	13	n
ENTHUSIASM	14	2	w
FOCUS	7	6	sw
GREET	9	7	s
HELPFULNESS	10	6	w
KNOWLEDGEABLE	8	8	ne
PATIENCE	8	6	sw
RELIABILITY	10	6	s
SMILE	1	6	s
TEAMWORK	8	3	w
THANKYOU	10	14	w