Customer Services Guidelines

ADDRESSINGCOMPLAINT
BODYLANGUAGE
CLOSING
EXPRESSEMPATHY
FOLLOWINGUP
GOINGTHEEXTRAMILE
GREETCLIENT
HOLDCOURTESIES
LISTENACTIVELY
MANNER
OFFERCUSTOMTAPES
OFFEROTHERPRODUCTS
PEACEOFMIND
QUALIFIEDREQUEST
RECAPORDER
RECOGNIZE
SMILEINTHEVOICE
SPOKEWITHCLARITY
STAYINGPOSITIVE
TAKEOWNERSHIP
TEAMWORK
TONE
VERIFYEMAIL

Customer Service Week. Every day Guidelines for Customer Service.

Try to find all 23 words on this board.

U L Q P M F B O D Y L A N G U A G E U M
G L S E I S E T R U O C D L O H R U A A
H O F F E R C U S T O M T A P E S G D R
T S F O L L O W I N G U P E Z T O D E N
S S W F S E Q H C P F A A N A I R D G B
E Y T L E X Y E X D K C I Y N E R R E R
U H O I J R B D A X E E I G S O E E C I
Q T E A M W O R K O P N T S P E B C I R
E A I M P Z D T F W G H I A T H E O O X
R P G E M T O M H P E N C C S F K G V M
D M S Y U N I U O E G E L H G K G N E N
E E I F E N K S X C R I M V K E G I H F
I S E I D Y I T O X E P Z R H I N Z T U
F S A R U T R M A N N E R R R A I E N Q
I E L E I A P Q T D Q V P O F S S N I P
L R R V M L L I Z D X V S B D D O O E W
A P E I A D T W N I E J A T J U L L L T
U X L I S T E N A C T I V E L Y C O I X
Q E N F P P I H S R E N W O E K A T M E
T T Y Y T I R A L C H T I W E K O P S Y
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Answer Key for Customer Services Guidelines

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1# # # # # # B O D Y L A N G U A G E # #
2# # S E I S E T R U O C D L O H # # # A
3# O F F E R C U S T O M T A P E S G D R
4T # F O L L O W I N G U P E # T O D E #
5S # # F # # # # # # # # A # A I R D G #
6E Y # L E # # # # # # C # Y N E R R E #
7U H # I # R # # # # E # I G S O E E C #
8Q T E A M W O R K O # N T S P E # C I #
9E A # M # # # T F # G H I A T # # O O #
10R P # E # # O M H P E N C C # # # G V #
11D M # Y # N I # O E G E L # # # # N E #
12E E # F E N # S X C R I # # # # G I H #
13I S # I D # I T O # E P # # # # N Z T #
14F S # R # T R M A N N E R # # # I E N #
15I E # E I A P # T # # # # O # # S # I #
16L R # V M L # # # # # # # # D # O # E #
17A P E I A # # # # # # # # # # U L # L #
18U X L I S T E N A C T I V E L Y C # I #
19Q E N # # P I H S R E N W O E K A T M #
20# T # Y T I R A L C H T I W E K O P S #
Word X Y Direction
ADDRESSINGCOMPLAINT  1111sw
BODYLANGUAGE  81e
CLOSING  1718n
EXPRESSEMPATHY  219n
FOLLOWINGUP  34e
GOINGTHEEXTRAMILE  183sw
GREETCLIENT  195sw
HOLDCOURTESIES  162w
LISTENACTIVELY  318e
MANNER  814e
OFFERCUSTOMTAPES  23e
OFFEROTHERPRODUCTS  23se
PEACEOFMIND  153sw
QUALIFIEDREQUEST  118n
RECAPORDER  1112ne
RECOGNIZE  186s
SMILEINTHEVOICE  1920n
SPOKEWITHCLARITY  1920w
STAYINGPOSITIVE  173sw
TAKEOWNERSHIP  1819w
TEAMWORK  28e
TONE  89sw
VERIFYEMAIL  416n