Customer Services Guidelines

ADDRESSINGCOMPLAINT
BODYLANGUAGE
CLOSING
EXPRESSEMPATHY
FOLLOWINGUP
GOINGTHEEXTRAMILE
GREETCLIENT
HOLDCOURTESIES
LISTENACTIVELY
MANNER
OFFERCUSTOMTAPES
OFFEROTHERPRODUCTS
PEACEOFMIND
QUALIFIEDREQUEST
RECAPORDER
RECOGNIZE
SMILEINTHEVOICE
SPOKEWITHCLARITY
STAYINGPOSITIVE
TAKEOWNERSHIP
TEAMWORK
TONE
VERIFYEMAIL

Customer Service Week. Every day Guidelines for Customer Service.

Try to find all 23 words on this board.

J S E T A K E O W N E R S H I P P I Z I
G A E W P L R L I A M E Y F I R E V Y F
Q O D G O I N G T H E E X T R A M I L E
T F F D T E A M W O R K D P M C D N I X
U F Q F R W H F O L L O W I N G U P S P
E E Q U E E B O D Y L A N G U A G E T R
V R M N A R S Q L H X Q X G C G E A E E
I O O P X L C S L D S V Z Q X K R C N S
T T F M K T I U I X C E U D S E Z E A S
I H O F R F W F S N R O D A N J T O C E
S E B V M D Y S I T G L U N N L S F T M
O R E C O G N I Z E O C A R W M A M I P
P P W O B F X Y B U D M O O T W I I V A
G R E E T C L I E N T R T M M E C N E T
N O G O Q U U L T Y M M E A P A S D L H
I D S R E C A P O R D E R Q P L D I Y Y
Y U Z S Z K L I P W L U H W U E A D E U
A C L O S I N G X O X N I E Q E S I D S
T T E C I O V E H T N I E L I M S I N X
S S P O K E W I T H C L A R I T Y T P T
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Answer Key for Customer Services Guidelines

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1# # # T A K E O W N E R S H I P # # # #
2# A # # # # # L I A M E Y F I R E V # #
3# O D G O I N G T H E E X T R A M I L E
4# F F D T E A M W O R K # # # # # # I X
5# F Q F R # H F O L L O W I N G U P S P
6E E # U E E B O D Y L A N G U A G E T R
7V R # N A R S # L # # # # # # # # A E E
8I O O # # L C S # D # # # # # # R C N S
9T T # # # # I U I # C # # # # E # E A S
10I H # # # # # F S N # O # # N # # O C E
11S E # # # # # # I T G # U N # # # F T M
12O R E C O G N I Z E O C A R # # # M I P
13P P # # # # # # # # D M O # T # # I V A
14G R E E T C L I E N T R T M # E # N E T
15N O # # # # # # # # # # E A P # S D L H
16I D # R E C A P O R D E R Q P L # I Y Y
17Y U # # # # # # # # # # # # U E A # E #
18A C L O S I N G # # # # # # # E S I # S
19T T E C I O V E H T N I E L I M S # N #
20S S P O K E W I T H C L A R I T Y T # T
Word X Y Direction
ADDRESSINGCOMPLAINT  1111se
BODYLANGUAGE  86e
CLOSING  218e
EXPRESSEMPATHY  203s
FOLLOWINGUP  85e
GOINGTHEEXTRAMILE  43e
GREETCLIENT  114e
HOLDCOURTESIES  75se
LISTENACTIVELY  193s
MANNER  1213ne
OFFERCUSTOMTAPES  23se
OFFEROTHERPRODUCTS  23s
PEACEOFMIND  185s
QUALIFIEDREQUEST  46se
RECAPORDER  416e
RECOGNIZE  212e
SMILEINTHEVOICE  1719w
SPOKEWITHCLARITY  220e
STAYINGPOSITIVE  120n
TAKEOWNERSHIP  41e
TEAMWORK  54e
TONE  29ne
VERIFYEMAIL  182w