Customer Service Qualities

ACKNOWLEDGE
AFFIRM
CONFIRM
CREDIT
CUSTOMER
IMPROVE
INFORMED
INNOVATIVE
LEADER
LIFESTYLES
LISTEN
OPTIMISTIC
PASSIONATE
POSTURE
REPEAT
SERVICE
SMILE
UNCOMPLICATED

Can you find the words that describe quality customer service and the RCS behaviours/values?

Try to find all 18 words on this board.

K Z L N L I F E S T Y L E S Z
E D W A K N D R T T I A N Z C
Y T E H J T I D E R C A C O V
R C A T P J Z J N B B B U X W
E M E N A C K N O W L E D G E
D R V N O C U S T O M E R O I
S I O R O I I N F O R M E D T
E F R S A O S L I S T E N R A
R N P E L I M S P O S T U R E
V O M M R I F F A M T F B U Q
I C I T S I M I T P O P T A D
C E V I T A V O N N I C V J R
E R V J X Y A U R D J S N I Z
D H R W K T A E P E R K J U S
R N C L E A D E R F Z B K F O
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Answer Key for Customer Service Qualities

X
Y
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1# # # # L I F E S T Y L E S #
2E D # # # # # # # # # # # # #
3# T E # # T I D E R C # # # #
4# # A T # # # # # # # # # # #
5# M E N A C K N O W L E D G E
6# R V # O C U S T O M E R # #
7S I O # # I I N F O R M E D #
8E F R # # # S L I S T E N # #
9R N P E L I M S P O S T U R E
10V O M M R I F F A M # # # # #
11I C I T S I M I T P O # # # #
12C E V I T A V O N N I C # # #
13E # # # # # # # # # # # N # #
14# # # # # T A E P E R # # U #
15# # # L E A D E R # # # # # #
Word X Y Direction
ACKNOWLEDGE  55e
AFFIRM  910w
CONFIRM  211n
CREDIT  113w
CUSTOMER  66e
IMPROVE  311n
INFORMED  77e
INNOVATIVE  1112w
LEADER  415e
LIFESTYLES  51e
LISTEN  88e
OPTIMISTIC  1111w
PASSIONATE  1011nw
POSTURE  99e
REPEAT  1114w
SERVICE  17s
SMILE  89w
UNCOMPLICATED  88nw