Guest Expectations

ACCURACY
ATTENTIVE
BEINGONTIME
CLEANLOBBY
CLEANUNIFORM
COMMUNICATION
FASTSERVICE
FRIENDLY
GOLDENMOMENTS
HOSPITALITY
HOTFRIES
LISTEN
SMILES
TEAMWORK
THANK

what do our customers expect from us

Try to find all 15 words on this board.

M A K W Y K L Q I U J U Q J V
J N T U R G I S E L I M S N G
A H O S P I T A L I T Y T M E
C O Y I H M D V B G E S N R V
C T O H T H A N K M A N E O I
U F N Y E A Z S I N M M M F T
R R Y B C G C T A X W Q O I N
A I L B Q Y N I X D O W M N E
C E R O V O L V N Z R W N U T
Y S L L G J C D I U K A E N T
J E J N R Q Q J N P M F D A A
G D I A X F V J R E M M L E Q
P E T E C P C X V M I V O L N
B V B L I S T E N H O R G C X
B X E C I V R E S T S A F G Q
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Answer Key for Guest Expectations

X
Y
123456789101112131415
1# # # # # # # # # # # # # # #
2# N # # # # # S E L I M S # #
3A H O S P I T A L I T Y T M E
4C O # I # # # # # # E # N R V
5C T # # T H A N K M A # E O I
6U F # Y # A # # I # M # M F T
7R R # B # # C T # # W # O I N
8A I # B # Y N I # # O # M N E
9C E # O # O L # N # R # N U T
10Y S # L G # # D # U K # E N T
11# # # N # # # # N # M # D A A
12# # I A # # # # # E # M L E #
13# E # E # # # # # # I # O L #
14B # # L I S T E N # # R G C #
15# # E C I V R E S T S A F # #
Word X Y Direction
ACCURACY  13s
ATTENTIVE  1511n
BEINGONTIME  213ne
CLEANLOBBY  415n
CLEANUNIFORM  1414n
COMMUNICATION  88nw
FASTSERVICE  1315w
FRIENDLY  1315nw
GOLDENMOMENTS  1313n
HOSPITALITY  33e
HOTFRIES  23s
LISTEN  414e
SMILES  132w
TEAMWORK  113s
THANK  55e