Guest Expectations

ACCURACY
ATTENTIVE
BEINGONTIME
CLEANLOBBY
CLEANUNIFORM
COMMUNICATION
FASTSERVICE
FRIENDLY
GOLDENMOMENTS
HOSPITALITY
HOTFRIES
LISTEN
SMILES
TEAMWORK
THANK

what do our customers expect from us

Try to find all 15 words on this board.

Y Y T A T T E N T I V E O G E
Y L D N E I R F E G K C G C C
V B E I N G O N T I M E O L I
R X S C B K O M U J K M L E V
V Q U B D D S V N Y M I D A R
A S M I L E S F K U S F E N E
Q E N A K G P Q N T Y B N U S
Y I M K N I Q I E D W Y M N T
C R T W A N C N E I U V O I S
A F K K H A V S V I P G M F A
R T I L T E A M W O R K E O F
U O D I T R Z I E Z A Z N R R
C H O S P I T A L I T Y T M Z
C N Y B B O L N A E L C S S H
A L L G H I L R N F L V Z L D
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Answer Key for Guest Expectations

X
Y
123456789101112131415
1# # # A T T E N T I V E # # E
2Y L D N E I R F # # # # G C C
3# B E I N G O N T I M E O L I
4# # # # # # # # # # # M L E V
5# # # # # # # # # # M I D A R
6# S M I L E S # # U S # E N E
7# E # # K # # # N T # # N U S
8Y I # # N # # I E # # # M N T
9C R # # A # C N # # # # O I S
10A F # # H A # # # # # # M F A
11R T # # T E A M W O R K E O F
12U O # I # # # # # # # # N R #
13C H O S P I T A L I T Y T M #
14C N Y B B O L N A E L C S # #
15A # # # # # # # # # # # # # #
Word X Y Direction
ACCURACY  115n
ATTENTIVE  41e
BEINGONTIME  33e
CLEANLOBBY  1214w
CLEANUNIFORM  142s
COMMUNICATION  88sw
FASTSERVICE  1511n
FRIENDLY  82w
GOLDENMOMENTS  133s
HOSPITALITY  313e
HOTFRIES  213n
LISTEN  134sw
SMILES  26e
TEAMWORK  511e
THANK  511n