Customer Service Excellence

ATTITUDE
BENEFITS
CLAIMS
CLIENTSERVICES
COINSURANCE
COMMITMENT
COPAY
COVERAGE
CUSTOMER
DEDUCTIBLE
DEPENDENT
EMERGENCY
EOB
EXCELLENCE
GRIEVANCE
HABIT
HEALTH
HIPAA
HMO
MAKEITHAPPEN
MEDICAL
MEDICARE
MEMBER
NONCOVERED
PCP
PROVIDER
RESPECT
ROUTINE
SERVICE
URGENT

This Word Find includes words you may encounter while serving a customer.

Try to find all 30 words on this board.

G Q P J L J J Y I O K K L W S N H F L U
J T I B A H E A L T H M P R E B M E M Y
M V P P Q D B M Z D T Z Q R L T W M K C
G T F V Q F Q E C N A R U S N I O C C N
L X E O B Z E G A R E V O C B U L O G A
S N W C U S T O M E R Z E Z O I O M L X
T E S C N F N E P P A H T I E K A M I S
Q R I R E A M D A C M N L N X W T I S Z
B A O J M L V T E O P Y T O C F T T I T
E C T T E Q B E C V N S C N E Z I M G H
N I A L R O Y I I E E X T C L U T E P K
E D J P G H A V T R P D F O L T U N V N
F E I R E T P T V C G S E V E D D T M Y
I M A O N D O I Z Z U O E E N A E T Z F
T E J V C Z C V A H R D F R C M A A L R
S D I I Y E M I Y S G Z E E E L N P S Q
D I O D S T N E D N E P E D K U A J I U
D C S E N V Y S T D N R N R I S U I L H
B A D R O U T I N E T Q A K W W C Q M Z
L L Z B Q W V O T R G Z N H P U R U T S
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Answer Key for Customer Service Excellence

X
Y
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1# # # # # # # # # # # # # # # # # # # #
2# T I B A H E A L T H # # R E B M E M #
3# # # # # # # # # # # # # # # # # # # #
4# # # # # # # E C N A R U S N I O C # #
5# # E # # # E G A R E V O C B # L O # #
6# # # C U S T O M E R # # # O I # M # #
7# E # # N # N E P P A H T I E K A M # #
8# R # # E A # # # C M # # N X # T I # #
9B A # # M L V T # O P # T O C # T T # #
10E C # # E # B E C # # S # N E # I M # #
11N I # # R # Y I I E E # # C L # T E # #
12E D # P G # A # T R P # # O L # U N # #
13F E # R E # P # V C G S # V E # D T # #
14I M # O N # O I # # U # E E N A E # # #
15T E # V C # C # # # R D # R C # A # # #
16S D # I Y E # # # # G # E E E L # P # #
17# I # D S T N E D N E P E D # # A # I #
18# C # E # # # # # # N # # # # # # I # H
19# A # R O U T I N E T # # # # # # # M #
20# L # # # # # # # # # # # # # # # # # S
Word X Y Direction
ATTITUDE  177s
BENEFITS  19s
CLAIMS  1515se
CLIENTSERVICES  1111sw
COINSURANCE  184w
COMMITMENT  184s
COPAY  715n
COVERAGE  145w
CUSTOMER  46e
DEDUCTIBLE  1417nw
DEPENDENT  1417w
EMERGENCY  58s
EOB  157n
EXCELLENCE  157s
GRIEVANCE  1012nw
HABIT  62w
HEALTH  62e
HIPAA  2018nw
HMO  127sw
MAKEITHAPPEN  157w
MEDICAL  214s
MEDICARE  214n
MEMBER  192w
NONCOVERED  148s
PCP  97se
PROVIDER  412s
RESPECT  1415nw
ROUTINE  419e
SERVICE  1210sw
URGENT  1114s