The Therapeutic Relationship

ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH

This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.

Try to find all 10 words on this board.

L V V R I F Y I H E F L W J V
I U T Q H F J W E J M P W L L
F O N W X A K C J N H A P J K
I S L D Y Y Q W O P M I A J E
N T N P E M P A T H Y G J J H
O P J O J R E F L E C T I O N
I J S G B X S U M M A R I Z E
T Z U P N N Y T W O D S G V F
A M M N H I Y R A C Q H K Q A
M A T C H I N G R N M X A T K
R I A O P S Y E M K D F X G H
I Y P V M V J U T Y D I W N T
F E G U Y T E U H S I L N B C
F O N Z E H D V R T I N R G H
A C C E P T A N C E W L J X N
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Answer Key for The Therapeutic Relationship

X
Y
123456789101112131415
1# # # # # # # # # # # # # # #
2# U # # # # # # # # # # # # #
3# # N # # # # # # # # # # # #
4# # # D # # # # # # # # # # #
5N # # # E M P A T H Y # # # #
6O # # # # R E F L E C T I O N
7I # # G # # S U M M A R I Z E
8T # # # N # # T W # # # # # #
9A # # # # I # # A # # # # # #
10M A T C H I N G R N # # # # #
11R # # O # # # E M # D # # # #
12I # P # # # # # T # # I # # #
13F E # # # # # # H S # # N # #
14F # # # # # # # # # I # # G #
15A C C E P T A N C E # L # # #
Word X Y Direction
ACCEPTANCE  115e
AFFIRMATION  115n
EMPATHY  55e
HOPE  510sw
LISTENING  1215nw
MATCHING  110e
REFLECTION  66e
SUMMARIZE  77e
UNDERSTANDING  88se
WARMTH  99s