The Therapeutic Relationship

ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH

This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.

Try to find all 10 words on this board.

D A O Y E Q R W B M I I D Z V
W U E M M C E K N M P T X K Q
L D N F Q M A T C H I N G B R
S M R D U D L H I V I Z K U C
N I H I E M P A T H Y B W B S
T O K E M R E F L E C T I O N
W O I Y Z Q S I V F R D L R K
S M A T X I S T C H M O J Y H
Z L U Q A T R W A R M T H D B
W O H Z E M M A L N C N O E P
Y Z C N R F R G M I D U P T R
C J I Y X W C I W M W I E S R
I N E M M S Y K F J U G N B S
G H J I H D K T V F K S O G P
R E C N A T P E C C A K R E Z
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Answer Key for The Therapeutic Relationship

X
Y
123456789101112131415
1# # # # # # # # # # # # # # #
2# U # # # # # # # # # # # # #
3# # N # # M A T C H I N G # #
4# # # D # # # # # # # # # # #
5N # # # E M P A T H Y # # # #
6# O # E # R E F L E C T I O N
7# # I # Z # S I # # # # # # #
8# # # T # I S T # # # # # # #
9# # # # A T R W A R M T H # #
10# # # # E M # A # N # # O # #
11# # # N # # R # M # D # P # #
12# # I # # # # I # M # I E # #
13# N # # # # # # F # U # N # #
14G # # # # # # # # F # S # G #
15# E C N A T P E C C A # # # #
Word X Y Direction
ACCEPTANCE  1115w
AFFIRMATION  1115nw
EMPATHY  55e
HOPE  139s
LISTENING  96sw
MATCHING  63e
REFLECTION  66e
SUMMARIZE  1214nw
UNDERSTANDING  88se
WARMTH  99e