The Therapeutic Relationship

ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH

This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.

Try to find all 10 words on this board.

W Z H J A M A O K S Y I A N A
T U O J J Q P F K C L F I K E
B H N U I I U P D L I S Q L N
W Y A D V U K V I P O Q G Z O
C J C F E M P A T H Y T W V H
N T C G F R E F L E C T I O N
I F E X N I S U M M A R I Z E
L A P A R I R T B N F L R Y N
I H T C M I N M A T C H I N G
M W A R M T H E A N L K O S Y
S N N Z X G V G T T D S I P M
Y X C W Z A E N W S I I H U E
N R E X L R U T I R I O N K V
X R D B A Z B D R X X L N G H
Z X P R Q J C E K K E P Z D F
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Answer Key for The Therapeutic Relationship

X
Y
123456789101112131415
1# # # # # # # # # # # # # # #
2# U # # # # # # # # # # # # #
3# # N # # # # # # # # # # # #
4# # A D # # # # # # # # # # #
5# # C F E M P A T H Y # # # #
6# # C G F R E F L E C T I O N
7# # E # N I S U M M A R I Z E
8# # P # # I R T # # # # # # #
9# # T # # # N M A T C H I N G
10# W A R M T H E A N # # O # #
11# # N # # # # # T T D # # P #
12# # C # # # # # # S I I # # E
13# # E # # # # # # # I O N # #
14# # # # # # # # # # # L N G #
15# # # # # # # # # # # # # # #
Word X Y Direction
ACCEPTANCE  34s
AFFIRMATION  34se
EMPATHY  55e
HOPE  129se
LISTENING  1214nw
MATCHING  89e
REFLECTION  66e
SUMMARIZE  77e
UNDERSTANDING  88se
WARMTH  310e