The Therapeutic Relationship

ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH

This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.

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Answer Key for The Therapeutic Relationship

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Word	X	Y	Direction
ACCEPTANCE	2	12	n
AFFIRMATION	2	12	ne
EMPATHY	5	11	e
HOPE	6	5	ne
LISTENING	15	1	w
MATCHING	10	9	nw
REFLECTION	6	10	e
SUMMARIZE	7	9	e
UNDERSTANDING	8	8	ne
WARMTH	2	6	e