The Therapeutic Relationship

ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH

This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.

Try to find all 10 words on this board.

P N B Q D N B U K E S L E Z Z
O Q J G L O D S L O R H M G W
Z T L C X I X F H V B F N R O
R J N A D T N A T H T I M C W
A R Q A A C S D M J D J O E S
F L Q N X E Q M R N O Y C J N
F G N B Z L B P A Y D A U F Q
I J N L G F I T W Y H G V W B
R E V I O E S S H D Y I B M K
M U W V H R F T T I C E L T F
A Q X O E C A G Q E Q P Z I N
T N P D X P T B M R N P V W Z
I E N G M I Z A A H F I O H E
O U T E Z I R A M M U S N Q S
N H A C C E P T A N C E E G K
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Answer Key for The Therapeutic Relationship

X
Y
123456789101112131415
1# # # # # N # # # # # # # # #
2# # # # # O # # # # # # # G #
3# # # # # I # # H # # # N # #
4# # # # # T # # T # # I # # #
5A # # # # C # # M # D # # # #
6F # # # # E # # R N # # # # #
7F G # # # L # # A # # # # # #
8I # N # # F I T W Y # # # # #
9R # # I # E S S H # # # # # #
10M # # # H R # T T # # # # # #
11A # # O E C A # # E # # # # #
12T # P D # P T # # # N # # # #
13I E N # M # # A # # # I # # #
14O U # E Z I R A M M U S N # #
15N # A C C E P T A N C E # G #
Word X Y Direction
ACCEPTANCE  315e
AFFIRMATION  15s
EMPATHY  414ne
HOPE  510sw
LISTENING  67se
MATCHING  914nw
REFLECTION  610n
SUMMARIZE  1214w
UNDERSTANDING  88ne
WARMTH  97n