The Therapeutic Relationship

ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH

This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.

Try to find all 10 words on this board.

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Answer Key for The Therapeutic Relationship

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Word	X	Y	Direction
ACCEPTANCE	3	13	e
AFFIRMATION	3	13	n
EMPATHY	11	11	n
HOPE	11	6	e
LISTENING	3	1	e
MATCHING	13	7	s
REFLECTION	10	10	n
SUMMARIZE	2	5	s
UNDERSTANDING	8	8	nw
WARMTH	7	7	n