The Therapeutic Relationship

ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH

This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.

Try to find all 10 words on this board.

R B U Y R J K V Y Q S J P O N
H U A E Z I R A M M U S H K K
E M N Y A D U H L Z E R A T G
B R K D U V M F K S K C B E A
D V M K E X J G M R C O K B P
K L S U W R E F L E C T I O N
W Q U A Q M S F P O C B B V J
A F F I R M A T I O N G T C F
M W L Y O T A W A R M T H X I
H O J O N N I A O N O I K O Z
Q X Q M C X N Y N Y D E K D K
X H C E M P A T H Y P I I D Q
K T J U E F Z T O O L S N R E
D E Z Z H G N I H C T A M G V
P Z R I P L I S T E N I N G O
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Answer Key for The Therapeutic Relationship

X
Y
123456789101112131415
1# # # # # # # # # # # # # # #
2# U # E Z I R A M M U S # # #
3# # N # # # # # # # # # A # #
4# # # D # # # # # # # C # # #
5# # # # E # # # # # C # # # #
6# # # # # R E F L E C T I O N
7# # # # # # S # P # # # # # #
8A F F I R M A T I O N # # # #
9# # # # # # A W A R M T H # #
10# # # # # N # # # N # # # # #
11# # # # C # # # # # D E # # #
12# # # E M P A T H Y P I # # #
13# # # # # # # # # O # # N # #
14# # # # # G N I H C T A M G #
15# # # # # L I S T E N I N G #
Word X Y Direction
ACCEPTANCE  133sw
AFFIRMATION  18e
EMPATHY  412e
HOPE  914ne
LISTENING  615e
MATCHING  1314w
REFLECTION  66e
SUMMARIZE  122w
UNDERSTANDING  88se
WARMTH  99e