Can you find IT?

ADHERANCE
AGENT
AHT
ATTRITION
COMPLIANCE
INBOUND
INTERVIEWER
MANAGER
OUTBOUND
OVERFLOW
ROUTING
SHRINKAGE
SQAM
SUPERVISOR
TEAM
WFM

Call Center Terms

Try to find all 16 words on this board.

A	A	D	H	E	R	A	N	C	E	R
E	G	A	K	N	I	R	H	S	E	S
R	E	G	A	N	A	M	F	W	M	I
K	J	W	O	L	F	R	E	V	O	M
D	N	U	O	B	N	I	T	H	A	Y
A	G	E	N	T	V	F	S	E	Y	G
S	Q	A	M	R	O	U	T	I	N	G
S	U	P	E	R	V	I	S	O	R	H
H	I	T	O	U	T	B	O	U	N	D
P	N	O	I	T	I	R	T	T	A	K
I	C	O	M	P	L	I	A	N	C	E

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Answer Key for Can you find IT?

X

Y

	1	2	3	4	5	6	7	8	9	10	11
1	#	A	D	H	E	R	A	N	C	E	R
2	E	G	A	K	N	I	R	H	S	E	#
3	R	E	G	A	N	A	M	F	W	#	#
4	#	#	W	O	L	F	R	E	V	O	M
5	D	N	U	O	B	N	I	T	H	A	#
6	A	G	E	N	T	V	#	#	E	#	#
7	S	Q	A	M	R	O	U	T	I	N	G
8	S	U	P	E	R	V	I	S	O	R	#
9	#	#	T	O	U	T	B	O	U	N	D
10	#	N	O	I	T	I	R	T	T	A	#
11	I	C	O	M	P	L	I	A	N	C	E

Word	X	Y	Direction
ADHERANCE	2	1	e
AGENT	1	6	e
AHT	10	5	w
ATTRITION	10	10	w
COMPLIANCE	3	11	e
INBOUND	7	5	w
INTERVIEWER	6	6	ne
MANAGER	7	3	w
OUTBOUND	4	9	e
OVERFLOW	10	4	w
ROUTING	5	7	e
SHRINKAGE	9	2	w
SQAM	1	7	e
SUPERVISOR	4	8	e
TEAM	8	7	ne
WFM	9	3	w