Can you find IT?

ACD
ADHERANCE
AGENT
AHT
ATTRITION
COMPLIANCE
INBOUND
INTERVIEWER
MANAGER
OUTBOUND
OVERFLOW
ROUTING
SHRINKAGE
SQAM
SUPERVISOR
TEAM
WFM

Call Center Terms

Try to find all 17 words on this board.

R A T T R I T I O N L
D E C N A I L P M O C
N A W D R O U T I N G
U S G E R E G A N A M
O E Q E I N B O U N D
B T H A N V H B M F W
T E A M M T R E O V X
U R O S I V R E P U S
O V E R F L O W T O M
E G A K N I R H S N B
E C N A R E H D A R I
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Answer Key for Can you find IT?

X
Y
1234567891011
1R A T T R I T I O N #
2D E C N A I L P M O C
3N A W D R O U T I N G
4U S G E R E G A N A M
5O # Q E I N B O U N D
6B T H A N V # # M F W
7T E A M M T R # # # #
8U R O S I V R E P U S
9O V E R F L O W T # #
10E G A K N I R H S N #
11E C N A R E H D A # I
Word X Y Direction
ACD  21se
ADHERANCE  911w
AGENT  23se
AHT  46w
ATTRITION  21e
COMPLIANCE  102w
INBOUND  55e
INTERVIEWER  66nw
MANAGER  114w
OUTBOUND  19n
OVERFLOW  19e
ROUTING  53e
SHRINKAGE  910w
SQAM  24se
SUPERVISOR  88w
TEAM  17e
WFM  116w