Customer Service

ACKNOWLEDGEMENT
ALTERNATIVES
ANTICIPATE
APPEASE
APPRECIATE
APPROACH
ASK
ASSESSMENT
ASSIST
ATTITUDE
CUSTOMERS
EXPECTATIONS
EXPERIENCE
EXPLAIN
IDENTIFY
IMPORTANT
INTEREST
LISTEN
MISSION
POSITIVE
PROMISE
PROVIDE
REASSURE
RESPECT
SATISFACTION
SOLUTION
TONE
UNDERSTAND
VALUED
YES

Customer Service IS Important to your company!!! Here are helpful words for you remember.

Try to find all 30 words on this board.

E Q V B N T W A Y O H I X M G U X M Q Y
A D S W W S Q R U J A P O S I T I V E A
U P U M L E H Q H K H D O V Q L D B E P
N S T T K R C L Y H T Z V O R D E T E P
A R S C I E A S D N A T S R E D N U V E
H E I H K T E C N E I R E P X E T D A A
P M S G L N T L N O I S S I M W I S L S
R O S N O I T A T C E P X E R X F W U E
O T A E G W O Z T L I X G D X S Y C E B
V S T T I P N W V E W D P F O R H T D T
I U I A S S E S S M E N T L E U A U N A
D C S I Y T A I K L K S U R A P V A E K
E O F C E O M A W N U T U E I I T P R Z
J S A E S O Y O E B I S Q C Y R N P Z Y
F J C R R O N T E O S J I K O E N R G B
H U T P J K S S N A J T Z P H S N O S N
V V I P C I B Z E H N X M X Q P J A B C
N S O A L T E R N A T I V E S E I C Y C
Z T N S A K F D R H L H P B L C Z H A K
Z K G K H M Y Z F I T K D O M T Z B Y L
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Answer Key for Customer Service

X
Y
1234567891011121314151617181920
1E # # # # T # # # # # # # # # # # # # #
2# D # # # S # # # # # P O S I T I V E A
3# # U # # E # # # # # # # # # # D # # P
4# S T T # R # # # # # # # # # # E T # P
5# R S # I E # # D N A T S R E D N U V E
6# E I # # T E C N E I R E P X E T # A A
7P M S # # N T # N O I S S I M # I # L S
8R O S N O I T A T C E P X E # # F # U E
9O T A E # # O # # # # X G # # S Y # E #
10V S T T # # N # # E # D P # O # # T D T
11I U I A S S E S S M E N T L E # A # N #
12D C S I Y # # I # L # # U R A P # A # #
13E # F C E # M # W N # T U # I I T P # #
14# # A E S O # O E # I S # C # R N P # #
15# # C R R # N T # O S # I # O E # R # #
16# # T P # K S # N A # T # P # S # O # #
17# # I P C I # # E # N # M # # P # A # #
18# # O A L T E R N A T I V E S E # C # #
19# # N S # # # # # # # # # # # C # H # #
20# # # K # # # # # # # # # # # T # # # #
Word X Y Direction
ACKNOWLEDGEMENT  1111ne
ALTERNATIVES  418e
ANTICIPATE  1018ne
APPEASE  202s
APPRECIATE  418n
APPROACH  1812s
ASK  418s
ASSESSMENT  411e
ASSIST  39n
ATTITUDE  88nw
CUSTOMERS  212n
EXPECTATIONS  148w
EXPERIENCE  166w
EXPLAIN  118se
IDENTIFY  172s
IMPORTANT  1218ne
INTEREST  68n
LISTEN  518ne
MISSION  157w
POSITIVE  122e
PROMISE  416ne
PROVIDE  17s
REASSURE  818ne
RESPECT  1614s
SATISFACTION  38s
SOLUTION  169sw
TONE  78s
UNDERSTAND  175w
VALUED  195s
YES  512s