Customer Service

ACKNOWLEDGEMENT
ALTERNATIVES
ANTICIPATE
APPEASE
APPRECIATE
APPROACH
ASK
ASSESSMENT
ASSIST
ATTITUDE
CUSTOMERS
EXPECTATIONS
EXPERIENCE
EXPLAIN
IDENTIFY
IMPORTANT
INTEREST
LISTEN
MISSION
POSITIVE
PROMISE
PROVIDE
REASSURE
RESPECT
SATISFACTION
SOLUTION
TONE
UNDERSTAND
VALUED
YES

Customer Service IS Important to your company!!! Here are helpful words for you remember.

Try to find all 30 words on this board.

E A X Z Y T P M V P T E I N H C V R S U
M D D R J S Y S I B E V A L U E D G M H
R Q U P X E O Y Q T C I D E N T I F Y C
Z B P T U R F D D R N T R Q S T U T E A
L H S W I E K M H C E I Z E H W N O S O
Z D T N A T R O P M I S H S Z E D N M R
C Q B N W N T Z Z F R O A R M W E E Y P
D L S N O I T A T C E P X E C E R F K P
J W A E G P T Q V R P Q G M P N S V E A
R L T T Y J N H U E X D C O P P T T M T
E C I A S S E S S M E N T T N J A I J I
S U S I V Y S I O L X L H S O P N D X V
P D F C K A M V W T P B L U I R D E T K
E X A E E O C O B S L Q O C T O I G G O
C S C R R R N F K I A H I L U V I M S J
T F T P S K I J A S I T I I L I S T E N
U Q I P C T O E F S N T Y T O D N B U W
J G O A L T E R N A T I V E S E I F X P
W D N S N O I S S I M E H R A L H V V P
M N W K C J E I H T S L A N O S O V W I
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Answer Key for Customer Service

X
Y
1234567891011121314151617181920
1E # # # # T # # # # # E # # # # # # # #
2# D # # # S # # # # E V A L U E D # # H
3# # U # # E # # # # C I D E N T I F Y C
4# # # T # R # # # # N T # # # # U T E A
5# # # # I E # # # # E I # # # # N O S O
6# # T N A T R O P M I S # S # E D N # R
7# # # # # N T # # # R O A R M # E E # P
8# # S N O I T A T C E P X E # # R # # P
9# # A E # # # # # R P # G M P # S # E A
10R # T T # # # # U E X D # O # P T T # #
11E # I A S S E S S M E N T T N # A # # #
12S # S I # # S I # L X # # S O P N # # #
13P # F C # A M # W T P # # U I R D # # #
14E # A E E O # O # S L # # C T O # # # #
15C # C R R # N # # I A # I # U V # # # #
16T # T P # K # # # S I T # # L I S T E N
17# # I P C # # # # S N # # # O D # # # #
18# # O A L T E R N A T I V E S E # # # #
19# # N S N O I S S I M # # # # # # # # #
20# # # K # # # # # # # # # # # # # # # #
Word X Y Direction
ACKNOWLEDGEMENT  1111ne
ALTERNATIVES  418e
ANTICIPATE  1018ne
APPEASE  1711nw
APPRECIATE  418n
APPROACH  209n
ASK  418s
ASSESSMENT  411e
ASSIST  1018n
ATTITUDE  88nw
CUSTOMERS  1414n
EXPECTATIONS  148w
EXPERIENCE  1111n
EXPLAIN  1111s
IDENTIFY  123e
IMPORTANT  116w
INTEREST  68n
LISTEN  1516e
MISSION  1119w
POSITIVE  128n
PROMISE  416ne
PROVIDE  1612s
REASSURE  415ne
RESPECT  110s
SATISFACTION  38s
SOLUTION  1518n
TONE  184s
UNDERSTAND  175s
VALUED  122e
YES  193s