Customer Service

ACKNOWLEDGEMENT
ALTERNATIVES
ANTICIPATE
APPEASE
APPRECIATE
APPROACH
ASK
ASSESSMENT
ASSIST
ATTITUDE
CUSTOMERS
EXPECTATIONS
EXPERIENCE
EXPLAIN
IDENTIFY
IMPORTANT
INTEREST
LISTEN
MISSION
POSITIVE
PROMISE
PROVIDE
REASSURE
RESPECT
SATISFACTION
SOLUTION
TONE
UNDERSTAND
VALUED
YES

Customer Service IS Important to your company!!! Here are helpful words for you remember.

Try to find all 30 words on this board.

E A H P Q N D E D T Q E L I R O B P V F
K D Y T L U E D I V O R P O S I T I V E
V I U T S I S S A T I S F A C T I O N I
Q W I T K J I N E T A I C E R P P A S K
A P W T I D E O J S S S A Z R O C L S B
T S E R E T N I K X S Q G O B K I T R N
E O N A B E T T I I E Q M J N S L E E I
X L G F K C T A A S S I W O T P S R M I
Q U I R D N N T F V S Q W E B P E N O A
X T D Q N E O C B E M L N J E A K A T D
Q I E G A I I E B O E Y V C S G N T S X
B O N P T R S P V D N Q T S N T D I U E
U N T Z S E S X G E T M U Y I E M V C A
E N I Y R P I E M S L R L C U P V E X T
S F F E E X M X K T E O I L O G F S J X
A Q Y N D E Y P K C Q P A R F T W K N A
E P E O N U T L Q H A V T K B B W Z G Z
P W S T U Z N A S T T A P P R O A C H V
P W B Q K M Z I E B N C E T G Y I P S V
A P U J V E U N X T T V A V D V U B B H
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Answer Key for Customer Service

X
Y
1234567891011121314151617181920
1E # # # # # # # # # # # # # # # # # # #
2# D # # # # E D I V O R P O S I T I V E
3# # U T S I S S A T I S F A C T I O N #
4# # # T # # # N E T A I C E R P P A S K
5# # # # I # # O # # S # # # R # C L S #
6T S E R E T N I # # S # # O # K I T R #
7# O # # # E T T # # E # M # N S # E E #
8# L # # # C # A # # S I # O T # S R M #
9# U I # D N N T # # S # W E # P E N O #
10# T D # N E O C # E M L N # E A # A T #
11# I E # A I I E # # E # # C S # N T S #
12# O N # T R S P # D N # T S # T D I U #
13# N T # S E S X G # T # U # I E M V C #
14E # I # R P I E # # # R # C U P # E # #
15S # F E E X M X # # E # I L O # # S # #
16A # Y N D E # P # # # P A R # # # # # #
17E # E O N # # L # # A V T # # # # # # #
18P # S T U # # A # T # A P P R O A C H #
19P # # # # # # I E # N # # # # # # # # #
20A # # # # # # N # T # # # # # # # # # #
Word X Y Direction
ACKNOWLEDGEMENT  1111sw
ALTERNATIVES  184s
ANTICIPATE  1810sw
APPEASE  120n
APPRECIATE  184w
APPROACH  1218e
ASK  184e
ASSESSMENT  114s
ASSIST  93w
ATTITUDE  88nw
CUSTOMERS  1913n
EXPECTATIONS  814n
EXPERIENCE  616n
EXPLAIN  814s
IDENTIFY  39s
IMPORTANT  1812sw
INTEREST  86w
LISTEN  185sw
MISSION  715n
POSITIVE  132e
PROMISE  164sw
PROVIDE  132w
REASSURE  188sw
RESPECT  196sw
SATISFACTION  83e
SOLUTION  26s
TONE  418n
UNDERSTAND  517n
VALUED  1217ne
YES  316s