CIQ

ACCURACY
ACKNOWLEGEMENT
ANSWERPHONE
APPRECIATE
ASSIST
BUILDRELATIONSHIP
CUSTOMERFIRST
DOINGTHINGSRIGHT
FIRSTIMPRESSION
FRIENDLINESS
KNOWTHEIRNAME
MAYIASSISTYOU
NOINTERFERENCE
PATIENCE
PRODUCTKNOWLEDGE
SATISFACTION
SMILE
SPEAKCLEARLY
SPECIAL
THANKYOU
WAITTIME
WELCOMETOPNC

THINGS TO HELP IMPROVE OUR SCORES

Try to find all 22 words on this board.

S J E X T N E M E G E L W O N K C A F U
P Z K K G K L L X R N Q N J P B N M X O
L Z B X G K I B T C O X I O O J P U T Y
T T U U U H M M K V H Z Y S C C C S J T
H H N F I R S T I M P R E S S I O N B S
A Z G O R L D A P P R E C I A T E Q M I
N T P I I I D J T R E R S T Z C F Y C S
K J S B R N E R V I W A I T T I M E Z S
Y E P R O S T N E Q S H Y V N H N Q Q A
O T E E I T G E D L N F L F M W M L Z I
U G C H C F W N R L A F A K C V K X M Y
P T I S H N R P I F I T Y C A R U C C A
G M A Y M W E E W H E N I K T G Q G S M
Z W L J O E Z I M Y T R E O Q I V C R M
L O X W F S M U T O W G E S N J O Z S K
F U X O F L V Q G A T Y N N S S K N G J
Y L R A E L C K A E P S G I C C H V A C
C N P O T E M O C L E W U G O E E I A P
A Q O E G D E L W O N K T C U D O R P Q
Y Y S G T Q A K N O W T H E I R N A M E
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Answer Key for CIQ

X
Y
1234567891011121314151617181920
1# # # # T N E M E G E L W O N K C A # U
2# # # # # # L # # # N # # # # # # # # O
3# # B # # # I # # # O # # # # # # # # Y
4T # # U # # M # # # H # # # # # # # # T
5H H N F I R S T I M P R E S S I O N # S
6A # G O R L # A P P R E C I A T E # # I
7N T # I I I D # T # E # # # # # # # # S
8K # S # R N E R # I W A I T T I M E # S
9Y # P R # S T N E # S # # # # # # # # A
10O # E E I # G E D L N F # # # # # # # I
11U # C # C F # N R L A # A # # # # # # Y
12# # I # # N R # I F I T Y C A R U C C A
13# # A # # # E E # H E N I # T # # # # M
14# # L # # # # I M # T R E O # I # # # #
15# # # # # # # # T O # G E S N # O # # #
16# # # # # # # # # A T # N N S S # N # #
17Y L R A E L C K A E P S # I C # H # # #
18C N P O T E M O C L E W U # O E # I # #
19# # # E G D E L W O N K T C U D O R P #
20# # # # # # # K N O W T H E I R N A M E
Word X Y Direction
ACCURACY  2012w
ACKNOWLEGEMENT  181w
ANSWERPHONE  1111n
APPRECIATE  86e
ASSIST  209n
BUILDRELATIONSHIP  1111se
CUSTOMERFIRST  1419nw
DOINGTHINGSRIGHT  1619nw
FIRSTIMPRESSION  55e
FRIENDLINESS  45se
KNOWTHEIRNAME  820e
MAYIASSISTYOU  2013n
NOINTERFERENCE  35se
PATIENCE  1117nw
PRODUCTKNOWLEDGE  1919w
SATISFACTION  75se
SMILE  75n
SPEAKCLEARLY  1217w
SPECIAL  38s
THANKYOU  14s
WAITTIME  118e
WELCOMETOPNC  1218w