CWD Customer Service

ACCOUNT
ACCURACY
APOLOGIZE
ASK
ASSISTANCE
COMMITMENT
CORRECT
COURTESY
CUSTOMERSERVICE
DIVISION
EMPATHIZE
EXCELLENCE
FIRSTIMPRESSIONS
HELPFUL
HOLD
KNOWLEDGE
LISTEN
PLEASANT
POLITE
POSITIVE
PROFESSIONAL
PROPERCLOSING
PROPERGREETING
QUALITY
RESEARCH
RESOLUTION
TELEPHONEETIQUETTE
THANKYOU
TONEOFVOICE
VERIFYINFORMATION

The CWD 5 Skills of Customer Service will enable you to exceed the customers' expectations and offer them the kind of service that they not only deserve, but the kind of service that will leave you feeling proud of a job well done! Every word in this puzzle is a component of the 5 skills.

Try to find all 30 words on this board.

O H R S P K H X P G O L N A Z Z Y W W S
H Y F K N O W L E D G E W I T S Q B C M
E G E K H O L I S T E N O U E P K X L Q
F N M T O B I P H W D W L T R G B H N U
O I P Q T C A S L F Z N R O E E N K O A
C S A M H E C V S M Q U P W S C O P I L
C O T E A J U D Y E O E H F E N I D T I
K L H V N U S Q P C R D P H A A T F A T
S C I I K O T F I G A P L L R T U L M Y
R R Z T Y I O R R T R R M O C S L N R E
S E E I O E M E F O E E U I H I O E O C
N P C S U N E K F G X E B C T S S B F I
O O M O P T R E G Y A N N Y C S E T N O
I R Q P I N S E Z I G O L O P A R X I V
S P B N Y S E U L U F P L E H Y O I Y F
I W G X I P R O T N A S A E L P K C F O
V K X O B I V E C N E L L E C X E W I E
I S N Z G T I O W T N U O C C A R L R N
D A F H A G C O M M I T M E N T U C E O
L F C O R R E C T E T I L O P Z W T V T
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Answer Key for CWD Customer Service

X
Y
1234567891011121314151617181920
1# # # S # # # # # # # # # # # # Y # # #
2# # # K N O W L E D G E # # # S # # # #
3# G E # # O L I S T E N # # E P # # # Q
4# N M T # # I # # # # # # T R # # # N U
5# I P # T # # S # # # # R O E E N # O A
6# S A # H E C # S # # U P # S C O # I L
7# O T E A # U # Y E O E # # E N I # T I
8# L H V N # S Q # C R D # # A A T # A T
9# C I I K # T # I G A P L # R T U # M Y
10# R Z T Y # O # R T R R M O C S L # R E
11# E E I O # M E # O E # U I H I O # O C
12N P # S U # E # F # # E # C T S S # F I
13O O # O # T R E # # # # N # C S E # N O
14I R # P I # S E Z I G O L O P A R # I V
15S P # N # S E # L U F P L E H # # I Y F
16I # G # I # R # T N A S A E L P # # F O
17V K # O # # V E C N E L L E C X E # I E
18I S N # # # I # # T N U O C C A # L R N
19D A # # # # C O M M I T M E N T # # E O
20L # C O R R E C T E T I L O P # # # V T
Word X Y Direction
ACCOUNT  1618w
ACCURACY  1614nw
APOLOGIZE  1614w
ASK  219n
ASSISTANCE  1614n
COMMITMENT  719e
CORRECT  320e
COURTESY  108ne
CUSTOMERSERVICE  77s
DIVISION  119n
EMPATHIZE  33s
EXCELLENCE  1717w
FIRSTIMPRESSIONS  1916nw
HELPFUL  1515w
HOLD  1511nw
KNOWLEDGE  52e
LISTEN  73e
PLEASANT  1616w
POLITE  1520w
POSITIVE  414n
PROFESSIONAL  129sw
PROPERCLOSING  215n
PROPERGREETING  163sw
QUALITY  203s
RESEARCH  154s
RESOLUTION  1714n
TELEPHONEETIQUETTE  1111nw
THANKYOU  55s
TONEOFVOICE  2020n
VERIFYINFORMATION  1919n