CWD Customer Service

ACCOUNT
ACCURACY
APOLOGIZE
ASK
ASSISTANCE
COMMITMENT
CORRECT
COURTESY
CUSTOMERSERVICE
DIVISION
EMPATHIZE
EXCELLENCE
FIRSTIMPRESSIONS
HELPFUL
HOLD
KNOWLEDGE
LISTEN
PLEASANT
POLITE
POSITIVE
PROFESSIONAL
PROPERCLOSING
PROPERGREETING
QUALITY
RESEARCH
RESOLUTION
TELEPHONEETIQUETTE
THANKYOU
TONEOFVOICE
VERIFYINFORMATION

The CWD 5 Skills of Customer Service will enable you to exceed the customers' expectations and offer them the kind of service that they not only deserve, but the kind of service that will leave you feeling proud of a job well done! Every word in this puzzle is a component of the 5 skills.

Try to find all 30 words on this board.

I O Y S W J F D T N A S A E L P L J K X
I G U T N E Z Q P R O F E S S I O N A L
X I E Y I O A Y N D E I W M V C O S I F
S P N T M L I R P R I T T B C W K S N R
W R W Y T L A S D O H V M U L O T K O H
V O W E Y E C U S J S W I E L E N U I P
P P A C C G U O Q E P I D S N O Y T T Q
C E P N O N S Q M Y R G T M I T S C A Y
H R O A U I T O I M E P I I W O R E M Y
M C L T R T O H T T I K M I V U N R R E
E L O S T E M C A N E T W I A E D R O C
S O G I E E E R A N U E M L T X Q O F I
L S I S S R R A C C K O N E D S J C N O
C I Z S Y G S E D N D Y C O N U R T I V
I N E A T R E S O L A J O C H T A I Y F
O G Z R X E R E Z W O I K U A P H L F O
O W P F X P V R E Z I H T A P M E M I E
X U Y Z A O I H E L P F U L Y D O L R N
L G B S Y R C M I E C N E L L E C X E O
E T I L O P E Y C A R U C C A R L J V T
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Answer Key for CWD Customer Service

X
Y
1234567891011121314151617181920
1# # Y S # # # # T N A S A E L P # # K #
2# # # T N # # # P R O F E S S I O N A L
3# # E # I O # # # D # I # # # # O S I #
4# P # T # L I # P # I # T # # W K S N #
5# R # # T # A S # O # V # U L # T # O #
6# O # E # E C U S # S # I E L E # # I #
7# P A C C G U O Q E # I D S N O # T T #
8# E P N O N S Q M # R G T # I # S C A #
9# R O A U I T # I M E P # I # O # E M #
10# C L T R T O H T T I # M # V # N R R E
11# L O S T E M C A N E T # I # E # R O C
12# O G I E E E R # N U E M # T # # O F I
13# S I S S R R A # # K O N E # S # C N O
14# I Z S Y G S E D # # Y C O N # R # I V
15# N E A # R E S # L # # O C H T # I Y F
16# G # # # E R E # # O # # U A P # # F O
17# # # # # P V R E Z I H T A P M E # I E
18# # # # # O I H E L P F U L # # # L R N
19# # # # # R C # # E C N E L L E C X E O
20E T I L O P E Y C A R U C C A # # # V T
Word X Y Direction
ACCOUNT  1516nw
ACCURACY  1520w
APOLOGIZE  37s
ASK  192sw
ASSISTANCE  415n
COMMITMENT  76se
CORRECT  1813n
COURTESY  57s
CUSTOMERSERVICE  77s
DIVISION  103se
EMPATHIZE  1717w
EXCELLENCE  1919w
FIRSTIMPRESSIONS  1916nw
HELPFUL  818e
HOLD  1217nw
KNOWLEDGE  182sw
LISTEN  202sw
PLEASANT  161w
POLITE  620w
POSITIVE  94se
PROFESSIONAL  92e
PROPERCLOSING  24s
PROPERGREETING  620n
QUALITY  97nw
RESEARCH  817n
RESOLUTION  1910nw
TELEPHONEETIQUETTE  1111nw
THANKYOU  79se
TONEOFVOICE  2020n
VERIFYINFORMATION  1919n