CWD Customer Service

ACCOUNT
ACCURACY
APOLOGIZE
ASK
ASSISTANCE
COMMITMENT
CORRECT
COURTESY
CUSTOMERSERVICE
DIVISION
EMPATHIZE
EXCELLENCE
FIRSTIMPRESSIONS
HELPFUL
HOLD
KNOWLEDGE
LISTEN
PLEASANT
POLITE
POSITIVE
PROFESSIONAL
PROPERCLOSING
PROPERGREETING
QUALITY
RESEARCH
RESOLUTION
TELEPHONEETIQUETTE
THANKYOU
TONEOFVOICE
VERIFYINFORMATION

The CWD 5 Skills of Customer Service will enable you to exceed the customers' expectations and offer them the kind of service that they not only deserve, but the kind of service that will leave you feeling proud of a job well done! Every word in this puzzle is a component of the 5 skills.

Try to find all 30 words on this board.

W H Q U A L I T Y J P T T N P Z X Q I S
Y T V L B I C R Z R C E G D E L W O N K
C O E F A A J N T E N N H K E Z R O F H
E N R L O N H G R N O O Q C N T I E E Z
G E I I E R O R H I A E I N R S I C H P
F O F S O P O I T J C S L S S A I L R R
T F Y T J C H U S N Y L A E I V E O O O
N V I E X O L O A S U B R E R V P S I P
U O N N L O V T N F E P W E L E I A E E
O I F D S U S Q P E M F S R R P E D M R
C C O E S I P L L I E R O G W Z Y P W C
C E R G S J E O T X E T R R I L A D O L
A U M S W H A S C M E E I G P T O M J O
C O A S K U R E O O E A O Q H M M J A S
C P T E Q I L T L T U L Y I U I T G L I
U A I G F L S N I N O R Z R T E C A H N
R E O W E U P N T P L E T M B N T S Y G
A O N N C Q G L A X I D E E A V G T M J
C D C E V I T I S O P N K L S D L R E E
Y E L I C T A T O Y T H A N K Y O U Q B
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Answer Key for CWD Customer Service

X
Y
1234567891011121314151617181920
1# # Q U A L I T Y # # T # # # # # # # S
2# T V L # # # # # # C E G D E L W O N K
3# O E # A # # # T E N N H # E # # O # #
4# N R L # N # # R N O O # C # T I # E #
5# E I I E # O R # I A E I # R S I C # P
6# O F S # P O I T # C S # S S A I L R R
7T F Y T # C H U S N # L A E I V E O O O
8N V I E # O L O A S U # R E R V P S # P
9U O N N L O # T N F E P # E L E I # E E
10O I F D S # S # P E M F S # R P E D M R
11C C O E # I # L # I E R O G # Z # P # C
12C E R # S # E # T X E T R R I # A # O L
13A # M S # H # S C M # E I G P T # M # O
14C # A S K # R E O O E # O Q H # M # # S
15C # T # # I L T # T U L # I U I # # # I
16U # I # F L S # I # O R Z # T E # # # N
17R # O # E U # N # P # E T M # # T # # G
18A # N N C # G # A # # # E E # # # T # #
19C # C E V I T I S O P N # # S # # # E #
20Y E # # # # # # # # T H A N K Y O U # #
Word X Y Direction
ACCOUNT  113n
ACCURACY  113s
APOLOGIZE  918ne
ASK  314e
ASSISTANCE  314ne
COMMITMENT  2011sw
CORRECT  67ne
COURTESY  913se
CUSTOMERSERVICE  617ne
DIVISION  1810nw
EMPATHIZE  209sw
EXCELLENCE  1111sw
FIRSTIMPRESSIONS  516ne
HELPFUL  613ne
HOLD  77sw
KNOWLEDGE  192w
LISTEN  44s
PLEASANT  1610nw
POLITE  208nw
POSITIVE  1119w
PROFESSIONAL  1513nw
PROPERCLOSING  205s
PROPERGREETING  205sw
QUALITY  31e
RESEARCH  2010nw
RESOLUTION  312ne
TELEPHONEETIQUETTE  1111se
THANKYOU  1120e
TONEOFVOICE  22s
VERIFYINFORMATION  33s