Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

Try to find all 12 words on this board.

B E T A G I T S E V N I U A R
N T I V X C Q A D U A T H E F
E S I M O R P P E E K U P E R
U Y E Q J E N E N O P M G I I
G M D U X S C L E X E S U E E
F P N V E O Y I A T L Q G L N
F A A O I L U M E R J D B T D
T T T D G V K S T M E E P S L
B H S B U E O W Y L P T M E Y
T I R K O L O E W N X A J N Z
V S E S T J T O K U P H T O E
R E D G M N U X A L M U H O
K G N H F K N M F L V T R P Y
C O U J C A J Z L H X P R J G
D U E A P O L O G I E S H Q X
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Answer Key for Customer Service

X
Y
123456789101112131415
1# E T A G I T S E V N I # # R
2# # # # # # # # # # # # # E F
3E S I M O R P P E E K # P # R
4# Y # # # E # E # # # M # # I
5# M D # # S # L # # E # # E E
6# P N # # O # I # T # # G # N
7# A A # # L # M E # # D # T D
8# T T # # V # S # M E # # S L
9# H S # # E O # # L P # # E Y
10# I R # # L # # W # # A # N #
11# S E # T # # O # # # # T O #
12# E D # # N # # # # # # H #
13# # N # # K # # # # # # # # Y
14# O U # C # # # # # # # # # #
15D # # A P O L O G I E S # # #
Word X Y Direction
ACKNOWLEDGE  712ne
APOLOGIES  415e
DON’TLOSETEMPER  88ne
EMPATHY  97se
FRIENDLY  151s
HONEST  1412n
INVESTIGATE  121w
KEEPPROMISE  113w
RESOLVE  63s
SMILE  88n
SYMPATHISE  23s
UNDERSTAND  313n