Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

Try to find all 12 words on this board.

T A Y H K M A P E V L O S E R
T W Q H O N E S T Z E M J E R
Y E C F T H X T E A G Z P Q S
L S S E E A T S P U D M D A S
D I D E L I P T B N E L G M Y
N M N L I I V M D T L W E S M
E O A V P G M D E W W G Y W P
I R T R E A O S N O O R A W A
R P S K X S O L G L N T H U T
F P R D E L T Z O F K W P Q H
J E E V T C G I D P C F Q L I
F E D X O H X G Z A N G O S
Z K N H F Q K V J A F R U M E
A O U C E U O E K U T T V R H
D I T T D B O S I Q R E G O C
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Answer Key for Customer Service

X
Y
123456789101112131415
1# # Y # # # # # E V L O S E R
2# # # H O N E S T # E # # E #
3Y E # # T # # # # # G # P # #
4L S S E # A # # # # D M # # S
5D I D E L # P # # # E # # # Y
6N M N # I I # M # T L # # # M
7E O A V # G M # E # W # # # P
8I R T # E # O S # # O # # # A
9R P S # # S O L # # N # # # T
10F P R # # L T # O # K # # # H
11# E E # T # # I # P C # # # I
12# E D # # # # G # A # # # S
13# K N # # # # # # A # # # # E
14# O U # # # # # # # T # # # #
15D # # # # # # # # # # E # # #
Word X Y Direction
ACKNOWLEDGE  119n
APOLOGIES  1112nw
DON’TLOSETEMPER  88ne
EMPATHY  97nw
FRIENDLY  19n
HONEST  42e
INVESTIGATE  25se
KEEPPROMISE  213n
RESOLVE  151w
SMILE  88nw
SYMPATHISE  154s
UNDERSTAND  313n