Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

Try to find all 12 words on this board.

K T A C K N O W L E D G E X R
Y K A R U Z X Q T V T D T E F
B B N H Z N A N I S T Y P M R
K G E E S Z D V H X E M T P I
P E W T L Y O E N X E N A A E
S Y E G A I M V R T T P O T N
B K N P J G M P E S O Y L H D
T E H T P Q I S A L T P I Y L
I V M R F R O T O T U A L S Y
O X H T Z L O G S H H A N L L
W B F Y T Z I M I E F I J D X
P E R E E Q F I S V D S I I
I R N Y S K I E Y S X N A E P
X O E U R E S O L V E B I O F
D Q S P I H R B H R B F U S V
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Answer Key for Customer Service

X
Y
123456789101112131415
1# # A C K N O W L E D G E # R
2# # # # U # # # T # # # # E F
3# # # # # N # # # S # # P M R
4K # E E S # D # # # E M # P I
5# E # T L Y # E # # E N A A E
6# # E # A I M # R T # P O T N
7# # # P # G M P E S O # # H D
8# # # # P # I S A L T # # Y L
9# # # # # R O T O T # A # # Y
10# # # # # L O G S # H # N # #
11# # # # T # I M # E # I # D #
12# # # # E # # I # V # S # #
13# # N # S # # # # S # N # E #
14# O # # R E S O L V E # I # #
15D # # # # # # # # # # # # # #
Word X Y Direction
ACKNOWLEDGE  21e
APOLOGIES  135sw
DON’TLOSETEMPER  88ne
EMPATHY  142s
FRIENDLY  151s
HONEST  147nw
INVESTIGATE  1314nw
KEEPPROMISE  14se
RESOLVE  514e
SMILE  88nw
SYMPATHISE  54se
UNDERSTAND  61se