Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

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Word	X	Y	Direction
ACKNOWLEDGE	3	15	e
APOLOGIES	2	15	ne
DON’TLOSETEMPER	8	8	sw
EMPATHY	5	11	n
FRIENDLY	1	12	n
HONEST	13	12	w
INVESTIGATE	4	11	n
KEEPPROMISE	4	15	ne
RESOLVE	2	8	s
SMILE	8	8	n
SYMPATHISE	13	6	s
UNDERSTAND	13	3	w