Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

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Answer Key for Customer Service

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Word	X	Y	Direction
ACKNOWLEDGE	2	4	se
APOLOGIES	3	1	e
DON’TLOSETEMPER	8	8	nw
EMPATHY	7	7	s
FRIENDLY	1	1	s
HONEST	7	12	ne
INVESTIGATE	15	12	nw
KEEPPROMISE	5	3	s
RESOLVE	14	8	nw
SMILE	5	12	w
SYMPATHISE	2	11	n
UNDERSTAND	14	11	n