Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

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Answer Key for Customer Service

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Word	X	Y	Direction
ACKNOWLEDGE	5	15	e
APOLOGIES	2	15	n
DON’TLOSETEMPER	8	8	nw
EMPATHY	7	7	ne
FRIENDLY	1	1	e
HONEST	12	2	w
INVESTIGATE	4	7	e
KEEPPROMISE	4	15	n
RESOLVE	3	4	s
SMILE	8	8	s
SYMPATHISE	1	6	s
UNDERSTAND	13	13	w