Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

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Answer Key for Customer Service

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Word	X	Y	Direction
ACKNOWLEDGE	2	12	n
APOLOGIES	2	15	e
DON’TLOSETEMPER	8	8	nw
EMPATHY	7	7	ne
FRIENDLY	1	1	e
HONEST	5	7	s
INVESTIGATE	1	4	s
KEEPPROMISE	2	13	e
RESOLVE	13	10	nw
SMILE	8	8	ne
SYMPATHISE	11	13	nw
UNDERSTAND	13	13	n