Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

Try to find all 12 words on this board.

F M J I W J J H F B W E F U D
T X D K S E I G O L O P A O Y
Q D L J W G D A M E B C N U I
E S I M O R P P E E K Y N Y
Q Y Y L I J T M Y N T M V D Y
V M R X C S E I O L K E E E M
U P C C E J N W O W S V P R U
K A C N T B L S U T M Y Z S V
E T O U Y E E T I Y I C Q T F
V H S P D T U G G G L G W A U
L I J G E P A T X M E B G N L
O S E M O T H V T Q G N V D C
S E P R E Z A V M S O U U X C
E E M P A T H Y A O D M O H B
R F R I E N D L Y D W Y M L W
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Answer Key for Customer Service

X
Y
123456789101112131415
1# # # # # # # # # # # # # # D
2# # # # S E I G O L O P A O #
3# # # # # # # # # # # C N U I
4E S I M O R P P E E K # N #
5# Y # # # # T # # N T # V D #
6# M # # # S # # O L # E # E #
7# P # # E # # W O # S # # R #
8# A # N # # L S # T M # # S #
9E T O # # E E # I # I # # T #
10V H # # D T # G # # L # # A #
11L I # G E # A # # # E # # N #
12O S E M # T # # # # # # # D #
13S E P # E # # # # # # # # # #
14E E M P A T H Y # # # # # # #
15R F R I E N D L Y # # # # # #
Word X Y Direction
ACKNOWLEDGE  103sw
APOLOGIES  132w
DON’TLOSETEMPER  88sw
EMPATHY  214e
FRIENDLY  115e
HONEST  210ne
INVESTIGATE  153sw
KEEPPROMISE  114w
RESOLVE  115n
SMILE  117s
SYMPATHISE  24s
UNDERSTAND  144s