Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

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Word	X	Y	Direction
ACKNOWLEDGE	6	9	ne
APOLOGIES	3	12	n
DON’TLOSETEMPER	8	8	sw
EMPATHY	2	14	n
FRIENDLY	7	3	w
HONEST	12	15	nw
INVESTIGATE	15	5	sw
KEEPPROMISE	14	1	w
RESOLVE	1	15	n
SMILE	8	8	e
SYMPATHISE	6	15	e
UNDERSTAND	14	6	s