Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

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Answer Key for Customer Service

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Word	X	Y	Direction
ACKNOWLEDGE	7	10	ne
APOLOGIES	4	13	e
DON’TLOSETEMPER	8	8	se
EMPATHY	9	9	e
FRIENDLY	15	2	s
HONEST	14	9	n
INVESTIGATE	2	3	s
KEEPPROMISE	3	12	ne
RESOLVE	15	15	w
SMILE	8	8	ne
SYMPATHISE	13	14	w
UNDERSTAND	3	3	s