Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

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Answer Key for Customer Service

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Word	X	Y	Direction
ACKNOWLEDGE	15	3	s
APOLOGIES	3	6	s
DON’TLOSETEMPER	8	8	nw
EMPATHY	5	5	e
FRIENDLY	1	1	e
HONEST	12	4	w
INVESTIGATE	11	6	w
KEEPPROMISE	15	4	sw
RESOLVE	6	15	n
SMILE	8	8	w
SYMPATHISE	12	10	n
UNDERSTAND	3	15	e