Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

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Answer Key for Customer Service

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Word	X	Y	Direction
ACKNOWLEDGE	5	8	ne
APOLOGIES	2	11	n
DON’TLOSETEMPER	8	8	nw
EMPATHY	7	7	ne
FRIENDLY	1	1	s
HONEST	15	8	sw
INVESTIGATE	4	15	ne
KEEPPROMISE	12	15	w
RESOLVE	1	1	e
SMILE	8	8	sw
SYMPATHISE	15	14	n
UNDERSTAND	5	14	e