Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

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Word	X	Y	Direction
ACKNOWLEDGE	13	7	s
APOLOGIES	15	11	n
DON’TLOSETEMPER	8	8	sw
EMPATHY	7	9	w
FRIENDLY	11	12	w
HONEST	5	4	e
INVESTIGATE	5	15	e
KEEPPROMISE	14	14	n
RESOLVE	11	12	nw
SMILE	8	8	nw
SYMPATHISE	11	10	nw
UNDERSTAND	13	3	w