Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

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Answer Key for Customer Service

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Word	X	Y	Direction
ACKNOWLEDGE	1	15	e
APOLOGIES	4	15	n
DON’TLOSETEMPER	8	8	se
EMPATHY	11	11	w
FRIENDLY	1	13	n
HONEST	7	1	w
INVESTIGATE	15	12	nw
KEEPPROMISE	15	4	s
RESOLVE	15	9	nw
SMILE	8	8	w
SYMPATHISE	15	13	nw
UNDERSTAND	3	3	s