Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

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Answer Key for Customer Service

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Word	X	Y	Direction
ACKNOWLEDGE	12	5	sw
APOLOGIES	15	2	s
DON’TLOSETEMPER	8	8	nw
EMPATHY	5	5	e
FRIENDLY	1	1	e
HONEST	10	5	sw
INVESTIGATE	3	5	s
KEEPPROMISE	11	13	nw
RESOLVE	14	6	s
SMILE	2	4	s
SYMPATHISE	2	4	e
UNDERSTAND	13	13	n