Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

Try to find all 12 words on this board.

V G R W V W X P E V L O S E R
P E T P Z X N C P Y R A E E F
I I P S E I G O L O P A P B R
U N D E R S T A N D C M E K I
Y V N O I O N V C K E W Y E E
E E E I T N W H N T M V V E N
W S D O A T G O E P P G C P D
B T T K O L W S Y E A V K P L
E I N S L L O M N C T R C R Y
I G W K E L F I H U H W C O P
C A V D T N E L A C Y B X M O
L T G B K O E E M N R A I V
I E N D E S I H T A P M Y S F
V O K Q H T L C I X J N R E H
D P I Q O H I V G V E W G I B
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Answer Key for Customer Service

X
Y
123456789101112131415
1# # # # # # # # E V L O S E R
2# # # # # # # # # # # # # E F
3# I # S E I G O L O P A P # R
4U N D E R S T A N D C M # K I
5# V # # # # # # # K E # # E E
6# E # # # # # # N T M # # E N
7# S # # # # # O E # P # # P D
8# T T # # # W S # # A # # P L
9# I # S # L O M # # T # # R Y
10# G # # E L # I # # H # # O #
11# A # D T N # L # # Y # # M #
12# T G # # O E # # # # # I #
13# E N # E S I H T A P M Y S #
14# O # # # # # # # # # # # E #
15D # # # # # # # # # # # # # #
Word X Y Direction
ACKNOWLEDGE  92sw
APOLOGIES  123w
DON’TLOSETEMPER  88ne
EMPATHY  115s
FRIENDLY  151s
HONEST  813nw
INVESTIGATE  23s
KEEPPROMISE  144s
RESOLVE  151w
SMILE  88s
SYMPATHISE  1413w
UNDERSTAND  24e