Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

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Answer Key for Customer Service

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Word	X	Y	Direction
ACKNOWLEDGE	15	3	s
APOLOGIES	15	2	w
DON’TLOSETEMPER	8	8	se
EMPATHY	9	9	w
FRIENDLY	6	3	se
HONEST	7	10	w
INVESTIGATE	12	14	w
KEEPPROMISE	15	4	w
RESOLVE	15	15	w
SMILE	8	8	s
SYMPATHISE	6	4	se
UNDERSTAND	3	3	e