Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

Try to find all 12 words on this board.

A W W C U J O C V S J R B B D
E R B O Y L D N E I R F N O G
W S R A D N A T S R E D N U A
B Y I E I S N Z J Q X P Q S
A M D M L N Y L E R T N A G W
R P A A O I V A Z L X C E M N
G A I Y L R M E O N K S Z K V
I T P L E V P S S N J P Q J D
E H B O E I E P O T M S S L I
V I O P L T G W E D I B N U S
L S A N E O L P Y E M G Q J X
O E R M E E G D F C K U A I O
S W P V D S S I S B V S T T F
E E G G L U T D E W X X H E E
R L E M P A T H Y S Q N A U Z
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Answer Key for Customer Service

X
Y
123456789101112131415
1# # # # # # # # # # # # # # D
2E # # # Y L D N E I R F # O #
3# S # # D N A T S R E D N U #
4# Y I E I # # # # # # # # #
5# M # M L N # # # # T # A # #
6# P # # O I V # # L # C # # #
7# A # # # R M E O # K # # # #
8# T P # # # P S S N # # # # #
9E H # O # # E P O T # # # # #
10V I O # L T # W E # I # # # #
11L S # N E O L # # E # G # # #
12O E # M E E G # # # K # A # #
13S # P # D S # I # # # # # T #
14E E # G # # T # E # # # # # E
15R # E M P A T H Y S # # # # #
Word X Y Direction
ACKNOWLEDGE  108sw
APOLOGIES  27se
DON’TLOSETEMPER  88sw
EMPATHY  315e
FRIENDLY  112w
HONEST  29se
INVESTIGATE  54se
KEEPPROMISE  1112nw
RESOLVE  115n
SMILE  88nw
SYMPATHISE  23s
UNDERSTAND  133w