Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

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Answer Key for Customer Service

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Word	X	Y	Direction
ACKNOWLEDGE	6	2	e
APOLOGIES	3	2	se
DON’TLOSETEMPER	8	8	nw
EMPATHY	7	7	sw
FRIENDLY	1	1	s
HONEST	14	5	w
INVESTIGATE	14	15	w
KEEPPROMISE	5	2	se
RESOLVE	1	1	e
SMILE	8	8	s
SYMPATHISE	14	11	n
UNDERSTAND	13	13	w