Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

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Word	X	Y	Direction
ACKNOWLEDGE	2	3	se
APOLOGIES	3	2	e
DON’TLOSETEMPER	8	8	se
EMPATHY	9	9	sw
FRIENDLY	6	9	se
HONEST	4	14	e
INVESTIGATE	5	15	ne
KEEPPROMISE	5	4	e
RESOLVE	15	15	n
SMILE	8	8	sw
SYMPATHISE	15	1	w
UNDERSTAND	13	3	w