Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

Try to find all 12 words on this board.

D G D X Z L R C F Y L B Z M E
P O U K V K E S F G J X C G H
C U N D E R S T A N D F K F A
F B I J S Y I D O P R P S C
Z P N D T C Z S L V X I H Y K
Z I V S W L F D P K T E S M N
K E E P P R O M I S E N K P O
O G S E L I M S E E R D U A W
Q E T C P Q Q N E J X L I T L
N E I S L R O X P T Z Y E H E
C L G J Y H T A P M E H P I D
C M A P O L O G I E S M W S G
R H T K A N W Y K C U N P E E
O H E L Q U P L P I G U J E B
D C Z N L M A J E V L O S E R
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Answer Key for Customer Service

X
Y
123456789101112131415
1D # # # # # # # # # # # # # #
2# O # # # # # # # # # # # # #
3# U N D E R S T A N D F # # A
4# # I # # # # # # # R # S C
5# # N # T # # # # # # I # Y K
6# # V # # L # # # # T E # M N
7K E E P P R O M I S E N # P O
8# # S E L I M S E # # D # A W
9# # T # # # # N E # # L # T L
10# # I # # # O # # T # Y # H E
11# # G # Y H T A P M E # # I D
12# # A P O L O G I E S M # S G
13# # T # # # # # # # # # P E E
14# # E # # # # # # # # # # E #
15# # # # # # # # E V L O S E R
Word X Y Direction
ACKNOWLEDGE  156s
APOLOGIES  312e
DON’TLOSETEMPER  88se
EMPATHY  1111w
FRIENDLY  124s
HONEST  611ne
INVESTIGATE  34s
KEEPPROMISE  17e
RESOLVE  1515w
SMILE  88w
SYMPATHISE  144s
UNDERSTAND  33e