Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

Try to find all 12 words on this board.

D Z S U I N V E S T I G A T E
J O H F V I W X F G Q I V K N
X U N D E R S T A N D N M E D
I Q W R D S W P S L Q S E A
R K E A T P Z Y M X C Y E P J
H P G U E L D T T S M E P P F
C Y D J N G O R S P W K X R N
I Y E M K O F S A E F U I O S
G Z L Q B M M T E R N E W M E
I K W C J I H K N T N O M I V
V A O C L I L I X D E J H S L
X M N E S Q W R L G Q M B E O
Y X K E J W M Y J T F N P F S
G J C Y R U V Y H T A P M E E
C H A P O L O G I E S Y R F R
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Answer Key for Customer Service

X
Y
123456789101112131415
1D # # # I N V E S T I G A T E
2# O # # # # # # # # # # # K #
3# U N D E R S T A N D # # E #
4# # # # # # # # # # # S E #
5# # E # T # # # # # # Y # P #
6# # G # # L # T # # M # # P F
7# # D # # # O # S P # # # R #
8# # E # # # # S A E # # I O #
9# # L # # # M T E # N E # M E
10# # W # # I H # # T N O # I V
11# # O # L I # # # D E # H S L
12# # N E S # # # L # # M # E O
13# # K E # # # Y # # # # P # S
14# # C # # # # Y H T A P M E E
15# # A P O L O G I E S # # # R
Word X Y Direction
ACKNOWLEDGE  312n
APOLOGIES  315e
DON’TLOSETEMPER  88se
EMPATHY  1414w
FRIENDLY  147sw
HONEST  1311nw
INVESTIGATE  51e
KEEPPROMISE  142s
RESOLVE  1515n
SMILE  88sw
SYMPATHISE  134sw
UNDERSTAND  33e