Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

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Word	X	Y	Direction
ACKNOWLEDGE	4	9	ne
APOLOGIES	1	12	n
DON’TLOSETEMPER	8	8	sw
EMPATHY	7	9	se
FRIENDLY	1	15	e
HONEST	15	10	sw
INVESTIGATE	1	13	ne
KEEPPROMISE	13	1	w
RESOLVE	8	1	sw
SMILE	8	8	se
SYMPATHISE	15	4	s
UNDERSTAND	13	3	s