Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

Try to find all 12 words on this board.

J Y H O N E S T D P I A E D D
M H Y C S E I G O L O P A O V
R R M W M W S I L W M C N Y B
E S I M O R P P E E K R O Z
E Y C R D U H L R N T H X M Y
B M Y A U H F D O L L Z M L H
A P H Q Q P W W O O S M D A N
B A T R M M L S B O C N U A D
E T A R R E E K M Z E Q K D G
V H P B D T N S J I H T Y H M
L I M G E L K M R X L R A H I
O S E M J X R F S E N E F Y Q
S E P L O K W A R Q D X S D P
E E D N A T S R E D N U A A N
R V M I N V E S T I G A T E N
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Answer Key for Customer Service

X
Y
123456789101112131415
1# # H O N E S T # # # # # # D
2# # # # S E I G O L O P A O #
3# # # # # # # # # # # C N # #
4E S I M O R P P E E K # # #
5# Y # # # # # # # N T # # # Y
6# M Y # # # # # O L # # # L #
7# P H # # # # W O # # # D # #
8# A T # # # L S # # # N # # #
9E T A # # E E # M # E # # # #
10V H P # D T # # # I # # # # #
11L I M G E # # # R # L # # # #
12O S E M # # # F # # # E # # #
13S E P # # # # # # # # # # # #
14E E D N A T S R E D N U # # #
15R # # I N V E S T I G A T E #
Word X Y Direction
ACKNOWLEDGE  105sw
APOLOGIES  132w
DON’TLOSETEMPER  88sw
EMPATHY  312n
FRIENDLY  911ne
HONEST  31e
INVESTIGATE  415e
KEEPPROMISE  114w
RESOLVE  115n
SMILE  88se
SYMPATHISE  24s
UNDERSTAND  1114w