Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

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Answer Key for Customer Service

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Word	X	Y	Direction
ACKNOWLEDGE	7	11	e
APOLOGIES	4	11	ne
DON’TLOSETEMPER	8	8	se
EMPATHY	9	9	e
FRIENDLY	1	12	n
HONEST	14	9	n
INVESTIGATE	2	11	ne
KEEPPROMISE	2	3	s
RESOLVE	15	15	w
SMILE	8	8	e
SYMPATHISE	2	12	e
UNDERSTAND	3	3	s