Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

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Answer Key for Customer Service

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Word	X	Y	Direction
ACKNOWLEDGE	9	15	w
APOLOGIES	7	3	e
DON’TLOSETEMPER	8	8	nw
EMPATHY	5	5	e
FRIENDLY	1	1	s
HONEST	10	5	sw
INVESTIGATE	11	13	w
KEEPPROMISE	3	5	se
RESOLVE	1	1	e
SMILE	8	8	e
SYMPATHISE	12	14	w
UNDERSTAND	13	13	n