Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

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Answer Key for Customer Service

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Word	X	Y	Direction
ACKNOWLEDGE	10	1	sw
APOLOGIES	6	1	e
DON’TLOSETEMPER	8	8	se
EMPATHY	9	9	sw
FRIENDLY	5	2	e
HONEST	9	7	ne
INVESTIGATE	12	3	sw
KEEPPROMISE	15	4	s
RESOLVE	15	15	w
SMILE	8	8	sw
SYMPATHISE	15	13	nw
UNDERSTAND	3	3	s