Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

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Word	X	Y	Direction
ACKNOWLEDGE	8	11	nw
APOLOGIES	11	14	n
DON’TLOSETEMPER	8	8	ne
EMPATHY	11	5	w
FRIENDLY	11	1	w
HONEST	2	7	se
INVESTIGATE	5	15	e
KEEPPROMISE	15	5	s
RESOLVE	4	13	ne
SMILE	8	8	w
SYMPATHISE	15	14	w
UNDERSTAND	1	3	e