Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

Try to find all 12 words on this board.

D H Z N U P Z F M Y S E D E J
A O W D N A T S R E D N U E E
P C N R Z O H Q R I J Y T S J
O U K F Z V E T N E A J B I
L L E N T S K L W S G N S V P
O R E N O L K I Y I E J D G N
G X P U T W O M T B Q N N L S
I B P O A E L S D H Q U O J Y
E J R Q Q M E E E M P A T H Y
S J O A X V M E D T D L H J K
A V M F N E U B Q G E L A T P
C C I I N L L U E P E M O C Q
E L S Y M P A T H I S E P Y O
G K E C R V A C B G V Z Z E F
E S A H F V S N E V L O S E R
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Answer Key for Customer Service

X
Y
123456789101112131415
1D # # # # # # F # # # # # # #
2A O # D N A T S R E D N U E #
3P C N # # # # # # I # # T # #
4O # K # # # E T # E A # # #
5L # E N T # # L # S G N # # #
6O # E # O L # I # I E # D # #
7G # P # # W O M T # # N # L #
8I # P # # # L S # # # # O # Y
9E # R # # # E E E M P A T H Y
10S # O # # V # # D T # # # # #
11# # M # N # # # # G E # # # #
12# # I I # # # # # # E M # # #
13# # S Y M P A T H I S E P # #
14# # E # # # # # # # # # # E #
15# # # # # # # # E V L O S E R
Word X Y Direction
ACKNOWLEDGE  45se
APOLOGIES  12s
DON’TLOSETEMPER  88se
EMPATHY  99e
FRIENDLY  92se
HONEST  149nw
INVESTIGATE  412ne
KEEPPROMISE  34s
RESOLVE  1515w
SMILE  88n
SYMPATHISE  313e
UNDERSTAND  122w