Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

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Answer Key for Customer Service

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Word	X	Y	Direction
ACKNOWLEDGE	2	7	s
APOLOGIES	3	6	e
DON’TLOSETEMPER	8	8	se
EMPATHY	9	9	e
FRIENDLY	12	2	w
HONEST	11	12	w
INVESTIGATE	15	10	w
KEEPPROMISE	15	14	w
RESOLVE	15	15	w
SMILE	8	8	e
SYMPATHISE	15	4	w
UNDERSTAND	3	3	e