Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

Try to find all 12 words on this board.

D H L I W U L T S E N O H V Q
J O X I K E S E I G O L O P A
D U N D E R S T A N D H A C Y
S F T E Z J N L S J E K H E
K E R T T O Z V D I L N T T X
R S A I B L I X Q I O A A B L
E I Y Q E P O K M W P G G S F
I M W M W N Z S L M I H I F C
W O X R P N D E E T I E O L E
Z R P W B A D L S T X H F L V
U P E D W G T E Y Z E Y U S L
P P C Q E X V H Y G Y M J V O
W E S Y A N G J I P S S P C S
X E I X I M K Y M S B X L E E
V K P D E G D V F R E L L H R
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Answer Key for Customer Service

X
Y
123456789101112131415
1D # # # # # # T S E N O H # #
2# O # # # # S E I G O L O P A
3# U N D E R S T A N D # # C Y
4# F # # # # # # # # E K H E
5# E R # T # # # # # L N T T #
6# S # I # L # # # I O A A # #
7# I Y # E # O # M W P G # # #
8# M # M # N # S L M I # # # #
9# O # # P # D E E T # # # # E
10# R # # # A D L S T # # # # V
11# P # # # G T E Y # E # # # L
12# P # # E # V H # # # M # # O
13# E # # # N # # I # # # P # S
14# E # # I # # # # S # # # E E
15# K # # # # # # # # E # # # R
Word X Y Direction
ACKNOWLEDGE  125sw
APOLOGIES  152w
DON’TLOSETEMPER  88se
EMPATHY  99ne
FRIENDLY  15se
HONEST  131w
INVESTIGATE  514ne
KEEPPROMISE  215n
RESOLVE  1515n
SMILE  88ne
SYMPATHISE  26se
UNDERSTAND  33e