Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

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Word	X	Y	Direction
ACKNOWLEDGE	8	3	w
APOLOGIES	3	7	se
DON’TLOSETEMPER	8	8	ne
EMPATHY	11	5	s
FRIENDLY	15	1	s
HONEST	11	2	w
INVESTIGATE	1	14	n
KEEPPROMISE	9	5	s
RESOLVE	15	1	w
SMILE	8	8	nw
SYMPATHISE	14	14	n
UNDERSTAND	3	13	n