Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

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Answer Key for Customer Service

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Word	X	Y	Direction
ACKNOWLEDGE	12	8	n
APOLOGIES	12	14	w
DON’TLOSETEMPER	8	8	nw
EMPATHY	7	7	s
FRIENDLY	1	1	e
HONEST	8	4	s
INVESTIGATE	3	5	s
KEEPPROMISE	11	13	nw
RESOLVE	1	4	s
SMILE	8	8	ne
SYMPATHISE	2	4	e
UNDERSTAND	13	13	n