Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

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Word	X	Y	Direction
ACKNOWLEDGE	3	7	se
APOLOGIES	1	14	e
DON’TLOSETEMPER	8	8	se
EMPATHY	11	15	nw
FRIENDLY	13	7	nw
HONEST	6	10	w
INVESTIGATE	14	11	nw
KEEPPROMISE	13	15	w
RESOLVE	15	15	n
SMILE	13	6	nw
SYMPATHISE	1	4	se
UNDERSTAND	13	10	n