Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

Try to find all 12 words on this board.

D L C Q C A P P X D Z U V H R
I O U F E L R E S O L V E A O
A T N M M S Y M P A T H I S E
E W D Q V I J J J E O J W E
I X E Z T T B M V L D N H Q G
N F R L U L S R O I F E Q D D
V P S Q A G O E J R K S I L E
E R T E L I M S I Y P T N P L
S I A N J N Y E E G V P N B W
T F N P S U N C M T O E E N O
I M D L V D L F P P E L O E N
G H M J L E S D A S P M O Q K
A M Z Y W Y H G T I H L P P C
T I M W L I T J H T L X J E A
E Q N G O W U T Y F O R D H R
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Answer Key for Customer Service

X
Y
123456789101112131415
1D # # # # # # # # # # # # # #
2# O U # E # R E S O L V E # #
3# # N # # S Y M P A T H I S E
4# # D # # I # # # # O # # E
5I # E # T # # M # # # N # # G
6N # R # # L S # O # F E # # D
7V # S # # # O E # R # S # # E
8E # T E L I M S I # P T # # L
9S # A # # # # E E G # P # # W
10T # N # # # N # M T O # E # O
11I # D # # D # # P # E L # E N
12G # # # L # # # A # # M O # K
13A # # Y # # # # T # # # P P C
14T # # # # # # # H # # # # E A
15E # # # # # # # Y # # # # # R
Word X Y Direction
ACKNOWLEDGE  1511n
APOLOGIES  1514nw
DON’TLOSETEMPER  88se
EMPATHY  99s
FRIENDLY  107sw
HONEST  123s
INVESTIGATE  15s
KEEPPROMISE  1512nw
RESOLVE  72e
SMILE  88w
SYMPATHISE  63e
UNDERSTAND  33s