Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

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Answer Key for Customer Service

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Word	X	Y	Direction
ACKNOWLEDGE	2	12	ne
APOLOGIES	3	15	e
DON’TLOSETEMPER	8	8	ne
EMPATHY	14	2	w
FRIENDLY	15	1	s
HONEST	9	2	se
INVESTIGATE	1	1	e
KEEPPROMISE	5	13	e
RESOLVE	10	13	nw
SMILE	8	8	nw
SYMPATHISE	14	13	nw
UNDERSTAND	3	13	n