Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

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Answer Key for Customer Service

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Word	X	Y	Direction
ACKNOWLEDGE	5	2	e
APOLOGIES	2	2	s
DON’TLOSETEMPER	8	8	sw
EMPATHY	5	11	n
FRIENDLY	15	10	n
HONEST	5	6	se
INVESTIGATE	13	15	n
KEEPPROMISE	5	15	e
RESOLVE	1	15	n
SMILE	8	8	n
SYMPATHISE	14	15	n
UNDERSTAND	13	3	w