Fun With ITIL & HPSD!
Try to see if you can locate the list of words below inside the puzzle. All words refer to something that could be associated with ITIL or HPSD. Good Luck!
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CALLTRACKING
CHANGE
CONFIGURATION
HPSERVICEDESK
INCIDENT
ITIL
JANUARY
MANAGEMENT
PROBLEMRECORD
| Z | Y | V | N | J | X | K | G | G | G | K | R | K | H | S |
| S | L | R | S | P | E | S | K | E | G | N | A | H | C | Y |
| M | K | B | S | O | A | E | D | R | U | H | X | O | A | L |
| A | X | X | S | X | J | D | W | X | R | L | N | J | L | W |
| N | U | S | S | M | Y | E | R | I | H | F | W | U | L | Q |
| A | P | I | P | O | R | C | D | X | I | L | Z | C | T | H |
| G | P | Z | B | S | A | I | L | G | N | T | L | Y | R | M |
| E | K | R | E | S | U | V | U | A | C | V | I | Q | A | J |
| M | O | W | U | Q | N | R | A | A | I | A | O | L | C | X |
| E | G | T | H | C | A | E | F | Z | D | U | Q | G | K | R |
| N | N | L | D | T | J | S | M | X | E | F | H | L | I | R |
| T | N | S | I | X | K | P | Z | H | N | H | F | C | N | H |
| L | D | O | V | Z | P | H | F | J | T | N | E | A | G | D |
| A | N | D | W | N | F | T | Q | K | L | Z | G | H | Y | L |
| M | P | R | O | B | L | E | M | R | E | C | O | R | D | E |
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