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Use your mouse to select the letters in the puzzle matrix that tells you what customers want. You can find the words vertically, horizontally and diagonally, both forward and backwards
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CHOICEOFCONTROL
CONSISTENCY
CONVENIENCE
CUSTOMERSERVICE
EFFECTIVERESOLUTION
EFFICIENCY
FRIENDLINESS
PRODUCTQUALITY
RELEVANTCONTENT
RELIABILITY
SINGLECONTACTPOINT
TRUSTEDBRAND
VALUE
| U | T | S | I | N | G | L | E | C | O | N | T | A | C | T | P | O | I | N | T |
| J | N | M | L | V | X | P | P | S | W | R | Z | O | U | R | W | F | I | R | X |
| F | I | O | K | J | T | V | V | L | U | D | N | Q | O | N | T | R | I | D | C |
| F | S | O | I | A | T | W | P | S | J | S | K | D | A | N | X | D | J | H | U |
| A | Z | A | V | T | L | A | T | Y | I | E | U | Q | E | I | T | M | O | G | S |
| E | E | U | E | A | U | E | T | S | K | C | B | T | V | N | E | I | I | U | T |
| M | O | D | B | X | D | L | T | V | T | Q | N | I | R | E | C | V | O | R | O |
| Z | B | B | P | B | H | E | O | Q | P | O | V | E | U | E | N | A | L | S | M |
| W | A | Q | R | H | N | S | U | S | C | T | L | H | O | M | E | A | V | S | E |
| G | S | A | H | C | S | A | T | T | E | I | B | F | X | E | I | H | F | E | R |
| I | N | L | Y | B | L | R | N | L | A | R | C | B | S | S | N | J | I | N | S |
| D | B | J | C | I | L | A | I | B | R | O | E | W | G | I | E | S | B | I | E |
| W | D | O | T | S | V | C | I | A | N | C | V | V | X | Z | V | R | W | L | R |
| Y | M | Y | Z | E | W | L | Z | T | F | V | A | G | I | U | N | B | U | D | V |
| F | T | V | L | A | I | B | R | L | B | L | G | Z | B | T | O | R | T | N | I |
| K | O | E | M | T | C | O | K | W | U | M | O | A | A | C | C | W | D | E | C |
| Q | R | K | Y | I | L | O | T | E | Y | U | Y | M | F | J | M | E | V | I | E |
| Y | T | B | S | R | I | E | A | O | Z | C | E | D | E | B | B | K | F | R | C |
| D | B | J | J | N | A | Y | H | W | J | B | V | K | V | I | N | Z | H | F | Q |
| B | P | S | D | L | W | K | E | Y | V | Y | C | N | E | I | C | I | F | F | E |
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