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Use your mouse to select the letters in the puzzle matrix that tells you what customers want. You can find the words vertically, horizontally and diagonally, both forward and backwards
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CHOICEOFCONTROL
CONSISTENCY
CONVENIENCE
CUSTOMERSERVICE
EFFECTIVERESOLUTION
EFFICIENCY
FRIENDLINESS
PRODUCTQUALITY
RELEVANTCONTENT
RELIABILITY
SINGLECONTACTPOINT
TRUSTEDBRAND
VALUE
| D | P | R | O | D | U | C | T | Q | U | A | L | I | T | Y | S | X | Z | N | G |
| Y | N | T | W | Y | L | C | T | C | E | K | K | Z | S | I | E | M | Z | Z | R |
| Y | K | O | U | X | G | T | K | G | H | T | Z | M | A | S | C | Z | Y | G | W |
| C | X | D | I | G | S | Q | A | P | R | W | Z | D | L | I | I | V | B | V | T |
| N | P | R | E | T | J | E | M | D | C | U | G | F | D | N | V | Q | V | H | N |
| E | Y | C | O | R | U | K | O | D | H | V | G | H | I | G | R | H | H | T | E |
| T | D | O | G | U | M | L | M | N | O | Y | O | K | M | L | E | P | M | C | T |
| S | M | N | I | S | R | C | O | N | I | A | S | N | S | E | S | Y | H | S | N |
| I | Z | V | O | T | X | E | I | S | C | N | T | E | K | C | R | C | R | S | O |
| S | H | E | M | E | K | M | D | R | E | X | M | U | O | O | E | N | U | E | C |
| N | V | N | X | D | Y | M | L | E | O | R | A | L | E | N | M | E | Q | N | T |
| O | Q | I | B | B | S | G | J | L | F | D | E | A | O | T | O | I | G | I | N |
| C | I | E | T | R | G | Q | S | I | C | V | T | V | F | A | T | C | F | L | A |
| Q | X | N | R | A | T | Q | G | A | O | B | V | P | I | C | S | I | O | D | V |
| A | S | C | D | N | W | J | I | B | N | P | H | K | Z | T | U | F | N | N | E |
| J | A | E | J | D | L | L | E | I | T | K | Q | M | I | P | C | F | B | E | L |
| G | J | I | R | G | G | E | R | L | R | P | W | D | H | O | S | E | E | I | E |
| A | T | H | Z | T | P | R | J | I | O | G | L | P | O | I | K | T | F | R | R |
| N | E | X | Y | R | N | L | V | T | L | F | I | M | L | N | W | P | C | F | X |
| C | V | L | Y | G | D | K | J | Y | D | M | B | Y | M | T | D | A | U | P | E |
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