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Use your mouse to select the letters in the puzzle matrix that tells you what customers want. You can find the words vertically, horizontally and diagonally, both forward and backwards
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CHOICEOFCONTROL
CONSISTENCY
CONVENIENCE
CUSTOMERSERVICE
EFFECTIVERESOLUTION
EFFICIENCY
FRIENDLINESS
PRODUCTQUALITY
RELEVANTCONTENT
RELIABILITY
SINGLECONTACTPOINT
TRUSTEDBRAND
VALUE
| C | O | N | V | E | N | I | E | N | C | E | O | H | U | L | E | R | D | H | L |
| O | C | S | C | L | O | R | T | N | O | C | F | O | E | C | I | O | H | C | E |
| N | U | X | I | R | R | Z | N | A | Z | P | V | K | F | T | B | K | P | F | F |
| S | S | U | C | N | U | V | D | R | H | R | N | S | E | G | N | R | F | R | F |
| I | T | R | P | V | G | Q | G | E | G | L | P | B | E | H | E | E | D | I | I |
| S | O | M | L | A | K | L | X | J | U | A | A | E | P | L | C | L | T | E | C |
| T | M | J | R | E | D | N | E | S | R | L | P | O | E | T | Q | I | N | N | I |
| E | E | O | Y | A | R | T | I | C | V | C | A | V | I | Z | J | A | L | D | E |
| N | R | L | E | H | Z | W | B | O | O | P | A | V | A | Z | H | B | F | L | N |
| C | S | H | Q | W | P | M | D | H | Q | N | E | N | A | H | M | I | X | I | C |
| Y | E | X | H | Q | S | W | K | B | T | R | T | T | G | H | X | L | J | N | Y |
| C | R | T | U | N | D | Q | E | C | E | K | P | A | Y | O | Y | I | G | E | Q |
| E | V | W | F | T | A | B | O | S | X | B | L | V | C | M | G | T | V | S | J |
| A | I | C | Y | O | P | N | O | I | T | Y | G | U | I | T | F | Y | T | S | L |
| T | C | H | V | D | T | L | W | H | I | G | Z | O | A | X | P | B | M | G | J |
| G | E | U | Q | E | U | I | N | G | T | I | R | Z | L | C | S | O | V | E | C |
| R | B | Q | N | T | R | U | S | T | E | D | B | R | A | N | D | H | I | Z | T |
| O | Z | T | I | T | K | F | N | M | O | K | D | K | W | O | X | R | Q | N | H |
| O | G | O | Z | V | P | F | D | B | H | Y | Z | U | J | M | G | W | Z | E | T |
| V | N | A | R | Y | T | I | L | A | U | Q | T | C | U | D | O | R | P | R | K |
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