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Use your mouse to select the letters in the puzzle matrix that tells you what customers want. You can find the words vertically, horizontally and diagonally, both forward and backwards
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CHOICEOFCONTROL
CONSISTENCY
CONVENIENCE
CUSTOMERSERVICE
EFFECTIVERESOLUTION
EFFICIENCY
FRIENDLINESS
PRODUCTQUALITY
RELEVANTCONTENT
RELIABILITY
SINGLECONTACTPOINT
TRUSTEDBRAND
VALUE
| K | T | R | U | S | T | E | D | B | R | A | N | D | F | C | V | T | V | R | Q |
| M | R | N | Q | P | P | L | T | D | Y | T | D | Y | Q | Q | B | U | Y | L | N |
| T | E | H | I | O | G | N | J | R | A | D | M | C | A | I | G | S | E | O | R |
| R | L | Y | M | O | F | W | E | L | V | Z | W | N | W | W | J | N | I | S | Y |
| H | E | V | T | F | P | M | W | A | P | E | M | E | Q | D | W | T | S | S | S |
| K | V | L | L | I | Q | T | V | I | D | O | O | T | T | I | U | J | I | E | C |
| X | A | F | I | Q | L | S | C | L | Q | Z | N | S | L | L | U | G | D | U | H |
| T | N | S | D | A | C | A | A | A | B | R | V | I | O | N | V | M | S | F | O |
| X | T | S | A | E | B | F | U | W | T | Q | K | S | K | S | J | T | U | Q | I |
| Y | C | E | A | A | U | I | G | Q | P | N | E | N | N | C | O | T | O | A | C |
| A | O | N | Z | W | Y | L | L | Q | T | R | O | O | T | M | P | F | W | X | E |
| R | N | I | M | O | C | H | A | I | E | C | J | C | E | J | A | Y | V | Q | O |
| O | T | L | G | J | N | G | M | V | T | P | U | R | E | C | X | Q | P | O | F |
| D | E | D | A | V | E | E | I | Y | F | Y | S | D | V | L | S | K | V | W | C |
| E | N | N | W | T | I | T | I | S | T | E | Y | U | O | P | G | A | Z | U | O |
| D | T | E | A | K | C | J | O | Y | R | G | F | L | I | R | H | N | P | G | N |
| P | K | I | Z | E | I | H | B | V | R | W | Z | B | X | T | P | H | I | U | T |
| U | L | R | F | H | F | X | I | Y | W | D | H | M | J | J | P | N | D | S | R |
| G | S | F | L | W | F | C | O | N | V | E | N | I | E | N | C | E | H | N | O |
| I | E | I | U | R | E | E | B | B | Z | H | E | E | F | W | S | Y | H | W | L |
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