Miscellaneous: Culture of Service

Essentials: Our standards for Customer Service

Culture of Service
Essentials: Our standards for Customer Service

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BODYLANGUAGE
DIGNITY
GREETINGS
HUDDLES
PROMOTEIMAGE
RESPECT
SMILE
TEAMWORK
TELEPHONEETIQUETTE
VOCABULARY
VOICEMAIL
YOURWELCOME
U M E N Q W K B A A Q K T T P M X L K Z
A L W C G M I K T F Y X K R O W M A E T
J J I D A T S X X P M Z L T J J D I E Y
E R F E B M P W H F X W I W H I S L R F
K P U B E M S H Y U I W P F F B E B Y R
X L E J E G A M I E T O M O R P D N K I
F K C Z T I Y S D Y H V G B H S V I O X
P K S C L Y R A L U B A C O V P Y D L I
H D W X R S T O F Q N Z N D O X S L C Z
Q U Z D E M G E Z R Z E Z Y I R M B B N
E U E T P I V N B Q E U O L C G K Y V B
F Z R H M L J O I T F U J A E C N W M E
A N C L Y E A Q I T R P C N M E G I L U
U S I C K D N Q R W E E T G A C X O T Y
I E J L U X U O E Q S E V U I Y O Q V Y
X L W N L E H L M A P C R A L O W A I Z
M D U V T T C K W V E F H G M N D E D E
F D K T P O V W G O C X P E D S V Y U B
F U E P M E Q M Z S T Q T Z J B O K O E
W H A E Q E R F Z M X K S T S K S X D E
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