Miscellaneous: Culture of Service

Essentials: Our standards for Customer Service

Culture of Service
Essentials: Our standards for Customer Service

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BODYLANGUAGE
DIGNITY
GREETINGS
HUDDLES
PROMOTEIMAGE
RESPECT
SMILE
TEAMWORK
TELEPHONEETIQUETTE
VOCABULARY
VOICEMAIL
YOURWELCOME
S G D X W U N D E L C R J C K Y E T U L
D Y C I F D J R A G L H Q R X F T E G C
N G R P K T U P Q B E H O N J Q M N E F
E S W K B R U E C B C I N L O O E T B J
I E O Z Z E Y G O D X I O O C Z T D F S
I L T Z I G L A R C I L R L Z E W A J A
L D X I U A I U Z E P G E W U B H R D B
W D L N Z M A G T Y E W N Q M D D I K E
E U S Y H I M N S C R T I I B Z K P D E
M H O E Y E E A R U E T I O T O V Z L V
P D O R S T C L O E E P H N P Y Q I Z S
V U M T D O I Y V E K Y S N G Y M K B H
I Y G Y E M O D N H I E T E K S T D F K
R D S Q A O V O C A B U L A R Y N F D D
E A B W L R H B W W D O E R C W G L U C
X T R K Z P R T Y S R Z Y L R H E F N A
O M F S E M U T R C F D Z O S M P L W E
K W X L N I T C K K D R K J I Z K E M I
J L E J M K E L T E K A H I U Q U M D G
N T E A M W O R K P E I U S U Z F Y N T
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