Miscellaneous: Culture of Service

Essentials: Our standards for Customer Service

Culture of Service
Essentials: Our standards for Customer Service

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BODYLANGUAGE
DIGNITY
GREETINGS
HUDDLES
PROMOTEIMAGE
RESPECT
SMILE
TEAMWORK
TELEPHONEETIQUETTE
VOCABULARY
VOICEMAIL
YOURWELCOME
P B U N P V Q L A J Y C R I Y E T M B U
F S H O O I F E H I C P K D C G F K S E
V M E B D H I U U Z O O V F D Z B K H J
W E K T M K M T D C M C L R Y K Y P X A
Z W M S T R Q Y D C B L L N G L H F S T
J S Z O V E E O L X R I S Y A E C O V Q
E H N X C L U L E I Z G M R C T F F A C
R K L E C L K Q S Z N G I A W T P Z S A
L P J F C H E V I I L C L L I U O P E K
A E S C F A G W T T Q R E U Y D D L Q P
L D T C E P S E R A E P P B M G K X E U
P W L B P V E Z D U R E R A B C A L X U
P F F N U R L Z E V O L N C T T D U V Z
H M W E G A U G N A L Y D O B H S F F M
I V B T A L I A M E C I O V H M I E N B
J V W F E G A M I E T O M O R P B W E R
L I O S N V N D R R G W Q Z S Y E S B Q
T S P O H I O B O Q Q U W A C S T L J U
D V D I G N I T Y U T V N J H L T D E F
A P D C L K N V Z X T J K R O W M A E T
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