Miscellaneous: Culture of Service

Essentials: Our standards for Customer Service

Culture of Service
Essentials: Our standards for Customer Service

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BODYLANGUAGE
DIGNITY
GREETINGS
HUDDLES
PROMOTEIMAGE
RESPECT
SMILE
TEAMWORK
TELEPHONEETIQUETTE
VOCABULARY
VOICEMAIL
YOURWELCOME
E C J O E T U P T E P V G G A S C Z K P
L P U L Y W B R E F V T Y D B S U E U V
X D R F R Z T H L J T L Q F A N M M E G
A K C Y Z L D E B S C T U J Z O Y T N S
B L B W Q E C G L R E M E O C J T Q E C
P E T Y Z G L A R X P E Z L G E P L H K
L M Q H D A I U Y E S Q E D U X D M S J
W L R X O M A G H R E W U Q V D O X S J
O L C N L I M N O I R T I V U W H Q W E
G O H S G E E A J U C T I H K O O N L T
U O M B K T C L O K E F V N G B O I W A
L H W E O O I Y O E O L C Z G D M Y K S
D K D N Z M O D N Z M Q U I F S X C C S
U R W D L O V O C A B U L A R Y X G Z J
S O D S L R H B H G F S P L V Z M V I E
J W P G H P C L B S Q E Y Y T I N G I D
E M G E E F W Y A U H A Z Y Q W A L G O
E A L L X P G A W R H N N A Y J X W Z T
A E E U C S D U Z C Y I V T Z C T V K F
P T W M H D Z H E W M O O K L Z H C B D
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