Miscellaneous: Culture of Service

Essentials: Our standards for Customer Service

Culture of Service
Essentials: Our standards for Customer Service

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BODYLANGUAGE
DIGNITY
GREETINGS
HUDDLES
PROMOTEIMAGE
RESPECT
SMILE
TEAMWORK
TELEPHONEETIQUETTE
VOCABULARY
VOICEMAIL
YOURWELCOME
D S W P P G P F T E Z J W F R R B U N P
W T E A M W O R K O T M W O B B I L G L
N I E F T R U S F L F S N J O C L A D L
I T T L Y Y S W D O H M T G A X M R W S
G M H K E U J Q O J N C M P V Y R X G O
F D C H E P R O M O T E I M A G E G W C
G F F R T E H B D A R T K N K N F E L F
G D E L S U V O C A B U L A R Y V W M U
N Y Z P D H O D N Z U B A T W S M I L E
E V E D O M I Y Y E B Z L F G B B G H O
F C L Y S G C L O S E Z H N X X P W S F
T E B G N E E A Z U Q T I A Q M J Y B W
S N W I K L M N I Y R T I E X P E Q A B
C Q T B H H A G J F E W Q Q W H X H A G
C Y J N I T I U I E X L E C U G V V Q N
D Q B V C C L A R M M C E L Z E U W R Z
M N F P H G F G B N X Q L D C F T V I J
R K Z R J H G E M R X I Z U A O D T V O
L D Z C R O H O O K G N Y E B T M L E M
I Z B O K O C V U S E T R Z C C I E Y E
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