Miscellaneous: Culture of Service

Essentials: Our standards for Customer Service

Culture of Service
Essentials: Our standards for Customer Service

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BODYLANGUAGE
DIGNITY
GREETINGS
HUDDLES
PROMOTEIMAGE
RESPECT
SMILE
TEAMWORK
TELEPHONEETIQUETTE
VOCABULARY
VOICEMAIL
YOURWELCOME
B J G U J T B C I D W F S L K W T V A I
I T W Z S C G X Y A I C Y N J K Y R C W
E E E U I D F A S S A K X W U E T W G E
R A P L Z A G L D X F F C W Y I B V U O
M M P L E N T O I V Z Q H X S M U S P W
Q W W N I P R O M O T E I M A G E A B O
D O K K F E H B I L X H V D P H B N A L
P R K V S U V O C A B U L A R Y S K L O
X K G P D Y O D N C E E L I M S S G H I
G L E D M Z I Y Y E N O W X G N Q R O E
Q C L J H G C L O B E U W N P C N N M U
T E H Y N S E A X U A T I I T F Y Z P M
S U V I L E M N Q E R T I Y X H H Q Q Q
W S T A Z R A G F C E W U Q C G R H Q D
G Y H C M M I U L E D B E R U S R W T A
E X H Q V B L A R V L E F L A E H R Q G
X N P E O D U G Z N D B B M C R T W N K
P E D Y B F K E I L Q E D A I O P T X U
W L B V Y J J N U I R A M E X J M H E M
K B I L A B G Q B B V R G E S H I E A R
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