Miscellaneous: Culture of Service

Essentials: Our standards for Customer Service

Culture of Service
Essentials: Our standards for Customer Service

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BODYLANGUAGE
DIGNITY
GREETINGS
HUDDLES
PROMOTEIMAGE
RESPECT
SMILE
TEAMWORK
TELEPHONEETIQUETTE
VOCABULARY
VOICEMAIL
YOURWELCOME
D I G N I T Y G G O M U W L W M B B G B
W U F G S C G F T M C F V C O D E M Z N
G E E A U R L H U D D L E S E L T R W T
E E E T U A H R I P W T B T I L M F C T
C L M E T F R S T B I C H M Z X I Q E V
U C A O V E Q U X I P K S Y G J Z N D S
G T F V C U U A G B U G Z R M E F P V A
L H U D F L O Q C B N W R A P U C G P C
F D W N K N E G I I W W D L B Y B J Q B
W E X N R Y B W T T E A G U O R S V N T
E O T C E P S E R H E D Q B Y V C J Z Y
Y J X P U U E X Y U Z E V A W S J D E M
T J W C H R Z P C C O V N C I Z Z K F P
T T A E G A U G N A L Y D O B F S L C E
F S Z L N L I A M E C I O V H R W D G J
Q E K D E G A M I E T O M O R P P S F U
S Y F R I N Y T C D W A D O M O E S I F
P E N K B N C V I W B Z H P Q Y G L I F
A L C V D L X M W J U V L Q W X A Z E D
Q S D M N Y O Y V A N Y K R O W M A E T
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