Miscellaneous: Culture of Service

Essentials: Our standards for Customer Service

Culture of Service
Essentials: Our standards for Customer Service

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BODYLANGUAGE
DIGNITY
GREETINGS
HUDDLES
PROMOTEIMAGE
RESPECT
SMILE
TEAMWORK
TELEPHONEETIQUETTE
VOCABULARY
VOICEMAIL
YOURWELCOME
T U H G F Z K W S T H H Z I I X B N H K
M V F H M V Y H B E C H K R O W M A E T
A T J P I L P T T S L E J L Z V P O E U
G J O K P B G E I U Z D P F J T H L N Q
G D K N Y R O K Q N W L D S Q G E P S Z
N S D Y V I G R C K G G F U E P T T A L
O E A L G L I A M E C I O V H R L O P O
X A F E G A U G N A L Y D O B O Z T T M
B A S Y T R C E I J O Y N C M M V O D S
F M J Q S L E K T U X E L A I O Q E F F
P X J V D T G E R L E P L B O T M S L O
I F Q S Y H D W T T Z E H U S E S X Q E
I U C W A I E X I I C B V L P I E M T V
G X G K L L H Q Q C N V N A V M T O O N
H A H L C L U Q P T Y G Z R F A N J Y D
X B X O S E R F T K L W S Y L G Y W E W
A V M R T F V M P X N E M K Z E Z X L A
P E D T G A A R L P K X I S J H C S H J
F F E P E I H T I V Y Y L P I G P X L A
F M E I F M C P O Q M X E Q G D W M G C
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