Miscellaneous: Culture of Service

Essentials: Our standards for Customer Service

Culture of Service
Essentials: Our standards for Customer Service

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BODYLANGUAGE
DIGNITY
GREETINGS
HUDDLES
PROMOTEIMAGE
RESPECT
SMILE
TEAMWORK
TELEPHONEETIQUETTE
VOCABULARY
VOICEMAIL
YOURWELCOME
N V H R V S U F S T C O V P M K W J H C
K M Q S D D Y O U E C W K R O W M A E T
M J O H Y K H T B O L E K K R J W U E G
I B Y I J Q U O I P M D P V J G H L C E
X U B X S L R S O N A I D S P Y E R R M
Z L B F D B S I I I G Z K U E P U U A L
E O T F S L I A M E C I O V H R U W Z Q
L S S E G A U G N A L Y D O B O Y K X G
K M B T X R D L T D O U N C X M G K G L
I Y Y T J P E T V U O E V A K O H N H H
Z T O E Z Y W E R N E M U B F T L F D Z
O O N P L X Z W T T A T E U T E W D Z O
N N E P B A E O I I O G L L S I S Y V H
U P B Q A L D Q Q N N D I A D M P G B D
D Z M H C I U N R Q Q G M R V A Y F Z Y
K B R O U E H D F C B V S Y J G S W E E
L S M F T L B M V W H T Z G Q E W K Y T
P E N T L W N Q T N U J H Y E A G K G F
V A E N F I A E E U Q G J B Y O W F D I
S J J K X V J R S S M W Y J J N V E B I
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