positive words
This exercise has been designed to familiarise yourself with positive words that can be used when communicating to cusotmers.
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ABSOLUTELY
CERTAINLY
DEFINATELY
EXCELLENT
FANTASTIC
FORTUNATELY
GUARANTEE
IMMEDIATELY
ISHALL
ITISMYPLEASURE
IWOULDBEHAPPYTO
OFCOURSE
STRAIGHTAWAY
SURE
VERYGOOD
WECAN
WEWILL
| Q | F | X | O | K | X | W | H | L | Q | D | U | Q | F | K | U | J | V | W | K |
| Y | Z | C | V | J | L | G | F | N | H | R | W | L | R | Y | K | O | K | O | E |
| H | K | D | X | T | L | W | E | K | A | N | X | L | H | Y | Z | T | P | O | L |
| O | J | C | O | E | I | N | X | Z | W | Y | W | Y | P | Y | H | F | C | F | S |
| K | O | T | T | T | E | N | Z | R | O | L | A | L | F | V | H | D | C | U | J |
| Q | K | N | D | D | Y | E | Q | J | S | N | T | E | A | X | O | U | N | O | R |
| G | D | E | Y | R | V | P | Z | C | W | I | M | T | N | I | Y | C | I | F | W |
| L | O | L | M | A | X | R | P | H | Y | A | N | A | T | S | L | E | Y | C | T |
| V | O | L | F | X | W | E | C | A | N | T | Q | N | A | P | E | Z | L | O | T |
| D | G | E | J | S | K | A | D | U | H | R | X | I | S | C | T | Q | E | U | J |
| S | Y | C | Q | I | X | W | T | Q | R | E | R | F | T | L | A | A | T | R | B |
| S | R | X | D | G | Y | R | E | H | T | C | B | E | I | O | N | L | A | S | F |
| T | E | E | T | N | A | R | A | U | G | L | M | D | C | T | U | L | I | E | P |
| R | V | D | Z | K | A | G | M | C | H | I | L | C | L | K | T | I | D | N | P |
| U | W | Y | L | E | T | U | L | O | S | B | A | A | J | U | R | W | E | G | R |
| T | G | I | N | R | P | Y | U | S | B | C | K | R | H | V | O | E | M | C | D |
| Z | G | I | X | S | U | J | D | R | H | J | E | T | T | S | F | W | M | J | W |
| K | Q | P | S | E | R | U | S | A | E | L | P | Y | M | S | I | T | I | Q | M |
| B | R | K | M | D | O | K | Q | Y | L | P | B | L | L | U | W | X | R | U | U |
| C | C | I | Y | K | A | C | I | V | Y | N | F | P | I | L | H | V | O | J | U |
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