Conflicts
Conflict cycle and conflict management style
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AGREEMENT
ATTITUDE
CONFLICT
CONFRONT
COOPERATE
NEEDS
PROBLEM
REACTIONS
RESPONSE
WIN-LOSE
| S | T | T | R | H | S | C | H | D |
| W | N | N | T | E | D | O | L | E |
| I | E | O | C | D | E | O | P | S |
| N | M | R | I | U | E | P | R | N |
| - | E | F | L | T | N | E | O | O |
| L | E | N | F | I | C | R | B | P |
| O | R | O | N | T | C | A | L | S |
| S | G | C | O | T | K | T | E | E |
| E | A | Z | C | A | Y | E | M | R |
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